Natasha Colon
Ocala,FL
Summary
Personable and proactive professional with strong aptitude for customer engagement and positive, upbeat attitude. Possesses knowledge of property management fundamentals and excellent communication skills, seamlessly transitioning into effective relationship building and problem-solving. Committed to enhancing tenant satisfaction and optimizing leasing operations.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Starka Property Management
Ocala, FL
02.2025 - Current
- Assisted prospective tenants in property viewings and application processes.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Responded to tenant inquiries and resolved maintenance issues promptly.
- Conducted market research to identify competitive rental pricing and trends.
- Developed marketing materials to promote available units and enhance property visibility.
- Maintained accurate records of tenant communications and lease documentation.
- Provided support during move-in/out processes, ensuring smooth transitions for residents.
- Greeted clients, showed apartments, and prepared leases.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Teacher
the Academy at Ocala
Ocala, FL
03.2024 - 04.2025
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom activities that promoted student participation and collaboration.
- Assessed student performance and provided constructive feedback to enhance learning outcomes.
- Implemented instructional strategies to accommodate diverse learning styles and needs.
Education
High School Diploma -
William J. Dean Technical High Schoo;
Holyoke, MA06-2011
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Lease agreements
- CRM software
- Leasing and sales
- Phone and email etiquette
- Application processing
- Telephone and email etiquette
- Sales techniques
- Property tours
- Unit inspection
- Lease oversight
- Clear communication
- Lease renewals
- Creative problem solving
- Leasing terms and specifications
- Background checks
- Property marketing
- Background check process
- Property tours and inspections
- Lending
- Data entry
- Customer service-focused
- Multi-family property management
- Decision-making
- Social media engagement
- Microsoft office
- Property showing
- Sales and marketing
- Payment collection
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Starka Property Management
02.2025 - Current
Teacher
the Academy at Ocala
03.2024 - 04.2025
High School Diploma -
William J. Dean Technical High Schoo;