Candace Everitt
Elk Grove,Ca
Summary
Motivated Collision Repair Estimator with 5 years of experience in a body shop setting. Well-versed in obtaining bids from suppliers and negotiating prices. Proficient in MS Office and CCC cost estimation software
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Advisor
Maaco Collision Repair
Rancho Cordova, Ca
10.2016 - 09.2021
- Reviewed factual information and ensured only claim related damages are listed.
- Advise customers of the repair process
- Adherence to DRP insurance procedures and rates as applicable to estimates.
- Streamlined order and process parts per the repair order.
- Performed final quality control check of vehicle prior to delivery
- Prepared damage repair estimates
- Monitored and followed-up on all customers.
- Negotiated cost of up-sell items with customers.
- Monitored feasibility of repair versus pre-accident market value payment.
Service Specialist
Save Mart
Carmichael, Ca
11.2015 - 11.2016
- Price checks, and assist with go backs returning items to correct location
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Inventory Control Specialist
Phyle Inventory Company PICS
Sacramento, Ca
05.2013 - 11.2015
- Completed physical inventory counts
- Supervised 8-10 inventory control personnel to support correct goods management and achievement of performance goals.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
- Created databases and spreadsheets to improve inventory management accuracy 95%
Medical Secretary
Katherine Bisharat M.D.
Carmichael, CA
06.2006 - 01.2008
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Entered procedure codes and diagnosis codes into medical billing software.
Medical Front Office Receptionist
Craig Pfeiffer M.D.
Carmichael, CA
01.2000 - 01.2002
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Adhered to strict HIPAA guidelines to protect patient privacy..
- Completed patient referrals to other medical specialists.
- Checked patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Receptionist
Marvin Gatz M.D.
Carmichael, CA
05.1999 - 05.2000
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling, check-in, check-out and payments for billing
Medical Secretary
Floyd David M.D.
Carmichael, CA
03.1999 - 01.2000
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Maintained current and accurate medical records for patients.
- Answered phone calls and messages for medical facility, scheduling appointments and handling patient inquiries.
Education
High School Diploma -
Mira Loma High School
Sacramento, CA06.1996
Skills
- Multitasking and Prioritization
- Upselling Products and Services
- Issue and Complaint Resolution
- Customer Retention Strategies
- Efficient and Detail-Oriented
- Verbal and Written Communication
Certification
Accredited Collision Repair Estimator (ACE)-2021
Certified Auto Physical Damage Appraiser (APDA)-2021
Timeline
Service Advisor
Maaco Collision Repair
10.2016 - 09.2021
Service Specialist
Save Mart
11.2015 - 11.2016
Inventory Control Specialist
Phyle Inventory Company PICS
05.2013 - 11.2015
Medical Secretary
Katherine Bisharat M.D.
06.2006 - 01.2008
Medical Front Office Receptionist
Craig Pfeiffer M.D.
01.2000 - 01.2002
Medical Receptionist
Marvin Gatz M.D.
05.1999 - 05.2000
Medical Secretary
Floyd David M.D.
03.1999 - 01.2000
High School Diploma -
Mira Loma High School