Kammy Sanford
Beaumont,TX
Summary
Experienced professional with a track record of maintaining visual standards, reducing shrink, and driving sales growth. Trusted to mentor new managers and provide development guidance. Skilled in opening and closing store locations to ensure smooth operations and customer satisfaction. Committed to delivering exceptional results through a strong work ethic and attention to detail.
Overview
26
26
years of professional experience
Work History
Assistant Manager
LENSCRAFTERS, Luxottica Group
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Store Manager
Sunglass Hut - Luxottica
09.2021 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Express Factory Outlet
10.2020 - 07.2021
- In charge of all store operations including hiring, training, scheduling, inventory controls, transfers, markdowns, marketing and visual merchandising
- Banking and deposit controls
- Understands department sales trends, inventory management, guest shopping patterns, pricing and promotion strategies
- Loyalty training
- Team recognition
Service And Engagement Executive Team Leader
Target
02.2018 - 10.2020
- Hire and train front end team on guest service fundamentals
- Skilled in guest engagement; problem solving and resolution
- Understands department sales trends, inventory management, guest shopping patterns, pricing and promotion strategies
- Scheduling
- Team recognition
- Skilled in cash office
Store Manager
Crazy 8
06.2011 - 01.2018
- Establish and implement policies, goals, objectives, and procedures per company guidelines
- Reduced shrink down to below company goals
- Acted as District captain for St
- Jude achieving set goals
- Utilized to train 4 store managers within our region
- Traveled to assist other stores with visual training whenever needed
- Helped with the set-up, merchandising and training of the new Gymboree in Texas City
Store Manager
5-7-9
05.2008 - 01.2011
- Direct and supervise the training of new managers within the district
- Aided in the remerchandising and structuring of the sister store Rainbow
- Involved in the closing processes of 3 locations
Assistant Manager
Limited Too
01.2007 - 01.2008
- Responsible for onboarding, interviewing, stock management, visual merchandising, shipping and receiving
- Helped the store manager with staff training
Store Manager
Children’s Place
01.2005 - 01.2007
- Hired and developed a new management team within first month, as it had none when I came on board
- Increased sales to achieve plan numbers
- Reduced shrink from 7% to 1.45% within first year
Store Manager
Gadzooks
01.2004 - 01.2005
- District visual merchandiser, traveled to other stores to do floor sets
- Trained other store management members in my store
- Traveled to supervise inventories when needed
- Led the district in denim sales
Senior Assistant Manager
Ann Taylor
01.1999 - 01.2004
- Human resource manager in charge of recruiting, scheduling, and payroll controls
- Assisted store manager with daily task assignments, accountability, and training
- Floated between two locations to provide management coverage
Education
General studies - literature courses
Lamar College
Casper, WY01.1994
Skills
- Customer service
- Time management
- Merchandising
- Team building/training
- Operational controls
- Payroll/inventory
- Critical thinking
Personal Information
Title: Retail Manager
Timeline
Assistant Manager
LENSCRAFTERS, Luxottica Group
05.2024 - Current
Store Manager
Sunglass Hut - Luxottica
09.2021 - 05.2024
Store Manager
Express Factory Outlet
10.2020 - 07.2021
Service And Engagement Executive Team Leader
Target
02.2018 - 10.2020
Store Manager
Crazy 8
06.2011 - 01.2018
Store Manager
5-7-9
05.2008 - 01.2011
Assistant Manager
Limited Too
01.2007 - 01.2008
Store Manager
Children’s Place
01.2005 - 01.2007
Store Manager
Gadzooks
01.2004 - 01.2005
Senior Assistant Manager
Ann Taylor
01.1999 - 01.2004
General studies - literature courses
Lamar College
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