Brittany Fry

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Checked identification for minimum age for sale of alcoholic beverages.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Seasoned and cooked food according to recipes or personal judgment and experience.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Trained new employees and delegated daily tasks and responsibilities.
• Transitioned between breakfast and lunch service.

• Developed new signature cocktails to support bar marketing brand and increase profits.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Served high customer volumes during special events, nights and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Developed unique events and special promotions to drive sales.

See Above.