Experienced professional with 12 years in office, residential, and public environments. Expertise in managing sensitive documents and guiding clients in decision-making while training colleagues. Skilled in various computer programs and office equipment, with hands-on mechanical abilities. Focused on project management, team collaboration, and client relations, fostering a flexible and results-driven work atmosphere.
Work History
Energy Consultant
1 Month
Singularity | 07.2026 - 08.2026
Conducted in-depth energy audits to identify savings opportunities and optimize resource utilization.
Analyzed energy consumption data to provide actionable insights that enhanced client decision-making processes.
Negotiated favorable contracts with utility providers, securing cost savings for clients.
Stocker
3 Months
Walmart | 04.2026 - 07.2026
Stocked shelves to ensure product availability and organized layout throughout store.
Collaborated with team to uphold cleanliness and safety standards in stock areas, enhancing operational efficiency.
Collaborated with team to maintain cleanliness and safety standards in stock areas.
Enhanced customer satisfaction by quickly locating items and delivering accurate product information.
Independent Contractor
1 Year 1 Month
Martin Synakowski Handyman Services | 06.2025 - 07.2026
Provided skilled subcontractor labor for diverse projects.
Executed plumbing, electrical, and carpentry tasks.
Managed inventory of tools and materials, enhancing resource allocation for projects.
Developed strong client relationships through clear communication and commitment to service quality.
Agent Support Representative
1 Year 4 Months
American Amicable Life Insurance Company of Texas | 02.2024 - 06.2025
Supported agents by resolving inquiries, which enhanced overall service quality.
Streamlined communication processes between agents and internal departments, resulting in improved operational workflows.
Streamlined communication processes between agents and internal departments, improving operational efficiency.
Resolved escalated issues, which contributed to high levels of customer satisfaction and retention.
Licensed Insurance Agent
1 Year 6 Months
Various Carriers | 08.2022 - 02.2024
Worked as independent insurance agent, providing personalized service to clients.
Created tailored insurance solutions to address client needs and improve satisfaction.
Informed clients on policy options, coverage details, and claims processes to facilitate informed decisions.
Optician
5 Years 2 Months
Crystal Clear Eye Care Center | 05.2017 - 07.2022
As an ABO certified optician Assisted clients in finding optimal glasses that combined style and comfort. Advised clients on suitable lens options tailored to individual needs and budgets. While this is a main feature of my job, I also can order contacts for wearers, train new CL wearers how to put in, take out and care for their contacts, assist with insurance issues, take phone calls for appointments and such, as well as use a variety of equipment to run tests for the Doctor.
Provided expert fitting and adjustment of eyewear to ensure optimal vision correction.
Conducted comprehensive eye examinations and assessed patients’ visual needs effectively.
Educated patients on proper lens care and eyewear maintenance techniques.
Education
High School Diploma
Harmony Science Academy | Waco, TX | 01.2013
Upper secondary education
Skills
Problem-solving
Energy efficiency analysis
Workload management
Safety awareness
Energy resource optimization
Sustainability practices
Heavy equipment operation
Client relationship management
Leadership
Customer support
Telephone communication
Contract negotiation
Cost analysis
Certification
Life and Health Insurance license for the state of Texas