Brian Morales
United States
Summary
Dynamic and results-oriented professional with proven expertise in customer service and sales enhancement, honed at Hen and Fin and Dominos Pizza Inc. Excels in POS system operations. A blend of technical and interpersonal skills. Demonstrated ability to boost customer satisfaction and streamline transactions.
Overview
3
3
years of professional experience
Work History
Cashier
Hen and Fin
03.2022 - 12.2024
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
- Operated POS system to receive payment and accurately count and provide change.
Customer Service Representative
Dominos Pizza Inc.
01.2022 - 09.2024
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Processed merchandise transactions by operating POS system with accuracy.
Education
High School Diploma -
E.L Haynes
Washington, DC06-2023
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Point-of-sale system
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Hen and Fin
03.2022 - 12.2024
Customer Service Representative
Dominos Pizza Inc.
01.2022 - 09.2024
High School Diploma -
E.L Haynes
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