Ucheoma Emmanuel-Iwuagwu
Wylie,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
1
1
year of professional experience
Work History
Server
Crystal Cafe
Wyliw, Texas
08.2024 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Cashier
Kroger
Wylie, TX
01.2024 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Greeted customers promptly and responded to questions.
Cook
SUBWAY®Restaurants
Wylie , TX
06.2023 - 12.2023
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
Education
Associate of Applied Science - Cyber Security
Collin College
Wylie, TX08-2026
Skills
- Team member support
- Hostess support
- Order delivery practices
- Food Delivery
- Table Bussing
- Order Management
- Menu item recommendation
- Guest Relations Management
- Hospitality service expertise
- Food sales and promotion
Languages
English
Full Professional
French
Limited
Affiliations
- I volunteered for the wylie community service in teaching children about God, I also helped and organize recreational activities for the handicapped community in Detroit
Timeline
Server
Crystal Cafe
08.2024 - 09.2024
Cashier
Kroger
01.2024 - 08.2024
Cook
SUBWAY®Restaurants
06.2023 - 12.2023
Associate of Applied Science - Cyber Security
Collin College
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