Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Server

Jillian Sinclair

Charlotte,NC

Summary

Motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Macado's Restaurant
Boone, NC
06.2021 - 11.2021
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.

Cashier

Autobell
Indian Land, SC
10.2018 - 05.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.

Hostess

Hickory Tavern
Charlotte, NC
06.2018 - 10.2018
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

Bachelor's in Nursing - Nursing

Appalachian State University
Boone, NC
05.2024

Skills

  • Food and Beverage Service
  • High-Volume Dining
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Order Accuracy and Delivery
  • High-Energy and Stamina
  • Warm and Friendly

Accomplishments

  • Recognized for achievement in career and technical education
  • Received a membership certificate for the National Technical Honor Society

Certification

  • Certified Nursing Assistant (CNA)
  • CPR Certified

Timeline

Server

Macado's Restaurant
06.2021 - 11.2021

Cashier

Autobell
10.2018 - 05.2020

Hostess

Hickory Tavern
06.2018 - 10.2018

Bachelor's in Nursing - Nursing

Appalachian State University
Jillian Sinclair