Motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Macado's Restaurant
Boone, NC
06.2021 - 11.2021
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items and recorded order information.
Cashier
Autobell
Indian Land, SC
10.2018 - 05.2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Hostess
Hickory Tavern
Charlotte, NC
06.2018 - 10.2018
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor's in Nursing - Nursing
Appalachian State University
Boone, NC
05.2024
Skills
Food and Beverage Service
High-Volume Dining
Transactions and Cash Handling
Menu Memorization and Presentation
Order Accuracy and Delivery
High-Energy and Stamina
Warm and Friendly
Accomplishments
Recognized for achievement in career and technical education
Received a membership certificate for the National Technical Honor Society