Olumide Gbadebo
Arlington,TX
Summary
I am a highly relentless and reliable IT specialist with over 8 years of relevant work experience, and as a technician, I am well versed in the operating systems and the many different plethora of applications and their peripherals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Tablet Repair Technician
ViaPath Technologies
Grand Prairie, TX
07.2024 - 10.2024
- Troubleshooting, testing and repair of gtl inspire tablets for prisons across America
- Full utilization of Microsoft 365, excel and other Microsoft based applications
- De-Soldering and discarding damaged vital components like the auxiliary port and replacing said components via point to point, reflow and through hole soldering techniques
- Occasionally scrapping of water damaged units and units with visible and very clear signs of corrosion damage
- Adding parts and data entry via Microsoft 365 and excel spreadsheet
- Reason For Leaving: Laid Off
IT Help Desk Technician
Electronics Bazaar
Coppell, TX
01.2024 - 07.2024
- Full utilization of Microsoft suites, Microsoft 365 and Microsoft server
- Configuration of enterprise grade systems via command line and graphical user interface
- Full implementation of domain controllers, user group policies and OU's via Microsoft server
- Troubleshooting and configuration of network protocols like DHCP, DNS, VPN, proxies and tunnels
- Configuration of user accounts, account creation, account deletion, and resetting of user account credentials in timely manner
- ITIL Incident Management, identifying and promptly resolving low to high priority incidents and hazards
- Reason For Leaving: Contract Ended
IT Desktop Support Technician (Military Experience/Security Clearance)
Bluum
Irving, TX
11.2020 - 01.2024
- Knowledge of electrical technicalities like ohms law, resistance, voltage etc
- Operating system re-imaging, debugging and component level repair of rugged laptops and desktops like dell, Panasonic and dell embedded box computers for military personnel's
- Full configurations of all optimally operable systems via command line and graphical user interfaces
- Configuration of network and security tools and features like windows firewall, user account controls, group policy and windows server
- Troubleshooting, analyzing and debugging of RF equipment's like 4G and 5G cellular antennas, WiFi antennas and radio antennas
- Testing, debugging and soldering of basic components like ethernet ports to more complex repairs like PCB's, resistors, capacitors and diodes
- Full utilization of SAP and POS systems and guiding customers through their technological needs
- Component level testing, troubleshooting, debugging, configuration and technical repair of full towered systems, mid-towers, Small form factors, notebooks, tiny desktops, desktops, servers and other essential devices
- Initial incoming and outgoing quality inspection and assurance of all systems and devices in accordance to refurbishing needs
- Full utilization of Microsoft suites, Microsoft Windows OS and Linux
- Component level testing, troubleshooting and soldering of SMT's and SMD's devices and implementation of the many different soldering techniques
- Troubleshooting, configuration and technical repair of commercial and consumer Lenovo and dell touchscreen and foldable laptops
- Troubleshooting, calibration and micro-soldering of computing components ranging from SMT/SMD to less complex repairs like replacing Ethernet ports, USB A ports, hdmi ports, USB C ports, audio jack and system power port
- Reason For Leaving: Started new job at electronics bazaar
IT Smartphone Technician
CTDI COMMUNICATIONS TEST DESIGN
Flower Mound, TX
07.2017 - 11.2020
- Component level utilization of soldering tools ranging from soldering station, soldering iron, heat guns, heating plates to other Essential soldering tools like the soldering wick, flux, tweezers, PCB cleaner etc
- Technical troubleshooting and component level repair of a limited supply of specialized rugged laptops like dell and Panasonic
- Guidance and training of new techs/assist techs on the tools of the trade, the troubleshooting and data entry steps and how to utilize the systems effectively
- Full knowledge and proficient use of soldering techniques like point to point, through hole and reflow soldering
- Full utilization of Microsoft suites and more specifically excel, outlook and PowerPoint
- Knowledge of work orders and ticketing system
- Logistics operations and management of customer data
- Erasure of customer data/CPI by utilizing linux based applications
- Quality control, excel documentation and motherboard repair
- Troubleshooting, configuration and technical repair of Samsung, Apple and generic Android devices which come in varying shapes, dimensions and sizes
- Reason For Leaving: Started new job at Bluum
Education
Associate's degree - Computer Science
Tarrant County College
Arlington, TX01.2019
High School Diploma -
Mansfield Summit High School
Arlington, TX01.2014
Skills
- Windows
- Microsoft Office
- Soldering
- Operating systems
- POS
- Linux
- VMWare
- SAP
- Software troubleshooting
- Active Directory
- Technical support
- Help desk
- Electrical wiring
- Communication skills
- Fiber splicing
Certification
- Driver's License
- CompTIA A+
Custom
- Security guard skills, 11/01/21, Completed
- Technical support: Customer situations, 11/01/20, Proficient
- Warehouse safety, 03/01/23, Proficient
- Working with MS Word documents, 03/01/24, Completed
- Technical support, 01/01/20, Proficient
- Work style: Reliability, 02/01/24, Completed
- Sales skills, 06/01/21, Completed
- Basic computer skills, 03/01/24, Proficient
- Technical support: Customer situations, 02/01/23, Completed
- Social media, 12/01/21, Completed
- Analyzing data, 02/01/23, Completed
- Work style: Reliability, 08/01/21, Proficient
- Technical support, 02/01/23, Proficient
- Sales fit, 06/01/21, Proficient
- Verbal communication, 09/01/21, Completed
- Work motivation, 07/01/21, Proficient
- Mechanical knowledge, 02/01/22, Proficient
- Customer focus & orientation, 08/01/21, Completed
- Attention to detail, 05/01/22, Completed
- Basic maintenance and repair, 01/01/23, Proficient
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
IT Tablet Repair Technician
ViaPath Technologies
07.2024 - 10.2024
IT Help Desk Technician
Electronics Bazaar
01.2024 - 07.2024
IT Desktop Support Technician (Military Experience/Security Clearance)
Bluum
11.2020 - 01.2024
IT Smartphone Technician
CTDI COMMUNICATIONS TEST DESIGN
07.2017 - 11.2020
- Driver's License
- CompTIA A+
Associate's degree - Computer Science
Tarrant County College
High School Diploma -
Mansfield Summit High School
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