Daniel Bright
Fenton,MO
Summary
Intelligent hospitality industry professional with exceptional knowledge of venues, dining and entertainment offerings. Looking to help top-level establishments reach even further success through a marketing position.
Overview
6
6
years of professional experience
Work History
Guest Attendant
O'Reilly Hospitality Management
Springfield, MO
09.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Checked identification for minimum age for sale of alcoholic beverages.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Sales Associate
CSLCC
Springfield, MO
02.2021 - 05.2022
- Helped customers locate products and checked our data bases for other wifi, internet and streaming needs
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Provided positive first impressions to welcome existing, new and potential customers.
- Became one of the highest growing sales associate on the floor for the winter months between 2021 and 2022
Mover
A-Mrazek Moving Systems Inc.
Saint Louis, MO
05.2019 - 01.2021
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 30,000 lbs. (per load)
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets and tape to protect from damage.
- Followed verbal and written instructions to properly move and ship products.
Server
Lutheran Senior Services, Inc.
Valley Park, MO
11.2016 - 07.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with senior citizens and collaborated with them in order for them to have a pleasant food and personal service provided
Education
Bachelor of Science - Marketing & Advertising
Missouri State University
Springfield, MO05.2023
Skills
- Event and Party Planning
- Guest Relations
- Guest Interaction
- Sales
- Communication with potential buyers and customers
- Retaining new information and supplying it to customers in a timely fashion
- Keeping optimism in new and challenging environments
Accomplishments
- Member of Kappa Sigma Fraternity
- maintained positions throughout my fraternal career including events chair, Mental health chair, and educating member to upcoming pledged members.
- Varsity lacrosse for Rockwood Summit
- Was a leading example of a sales associate in my prior sales job and assisted in helping other associates prosper in their position
Branding
Currently me and my friend from home have been compiling designs and working on turning out T-shirts as well as branding them with our own brand to sell in bulk or custom to either fraternities or people that would like our large assortment of shorts that are in the making. Although it is in its early working I have been working closely with interested parties and emailing others in order to get the word out on the products before the hit the line.
Timeline
Guest Attendant
O'Reilly Hospitality Management
09.2021 - Current
Sales Associate
CSLCC
02.2021 - 05.2022
Mover
A-Mrazek Moving Systems Inc.
05.2019 - 01.2021
Server
Lutheran Senior Services, Inc.
11.2016 - 07.2019
Bachelor of Science - Marketing & Advertising
Missouri State University
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