C
Edon Ramadani
Dispatcher
Presevo,Serbia
Summary
Hello. My name is Edon. I'm 25 years old.
Well-qualified Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. I'm highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Working under pressure is something I'm easily capable of. I can bring to your company 100% commitment, if nothing else. I'm friendly and a very socialized person.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
6
6
Languages
Work History
Dispatcher
MGR Freight System
Chicago, IL
08.2019 - 06.2021
- Directed dispatching, routing and tracking of 20 fleet vehicles.
- Great communication and software skills.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Directed investigations to verify and resolve customer or shipper complaints.
- Received new orders, prepared documentation and assigned personnel.
- Responded to over 50 daily caller requests with information about assistance and timeframes.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Education
Bachelor of Science - Mathematics
University of Tetovo
Tetovo, North Macedonia 10.2016 - 05.2021
Skills
Prioritizing calls
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Software
Sports
I love sports. I love everything about sports. I follow them. I play most of them. My most favorite sport is easily, football. Even though I've trained karate since I was a kid and in 2015 I've been Champion of Serbia in the category of (minus) 65kg, the passion I have for football is incomparable.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Dispatcher
MGR Freight System
08.2019 - 06.2021
Bachelor of Science - Mathematics
University of Tetovo
10.2016 - 05.2021
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