Alexander Martin
Calumet City,ILLINOIS
Summary
Coordinated Security Supervisor with 20+ years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Veteran security associate with demonstrated expertise in building, grounds, personnel and asset protection. Excellent observational, problem-solving and decision-making skills combined with detail-oriented nature, unparalleled integrity and sound judgment. Familiar with various weaponry and well-trained in successful strategies for emergency response and de-escalating conflicts.
Overview
15
15
years of professional experience
Work History
Insurance Agent
Bankers Life & Casualty Insurance
Orland Park, United States
09.2020 - Current
- Approached potential clients by using direct marketing mailings and phone contacts.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Maintained high standards of customer service by building relationships with clients.
- Calculated premiums and established payment methods for sales.
- Met with customers to provide information about available products and policies.
Safety Officer
Prudential Security
Chicago, ILLINOIS
08.2014 - 12.2020
- Recognized, documented and advised on removal of hazards.
- Verified monthly practice of fire drills for every work shift.
- Wrote, coordinated and delivered mass educational briefings focused on occupational accident trends and prevention.
- Conducted regular campus security patrols and handled all incidents promptly to maintain overall safety for staff, students and visitors.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Served as initial contact for campus visitors and provided directions to specific buildings, events and [Type].
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
- Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
Safety /Security Manager
U.S. Security Associates
Chicago, ILLINOIS
04.2011 - 07.2014
- Established company-wide security best practices and protocols to mitigate risk of data breach.
- Led identification, development, implementation and maintenance of security requirements for entire organization.
- Managed team of 3 managers and staff members to maintain top-quality school security services.
- Oversaw quality control implementations and reporting, working closely with contract representative.
- Provided safety reports and data analysis to building managers to inform security processes.
- Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Monitored video surveillance feed and system alerts for suspicious activity.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
- Recorded incident reports with detailed accounts of occurrences.
Education
Associate of Applied Science - Insurance
Corner Stone
Online12.2020
GED -
TRUMAN ADULT EDUCATION CENTER
Ft. Leonard Wood Mo.02.1984
Combat Medic
US Army Medical Corps
San Antonio, Tx12.1983
Skills
- Persuasive Negotiation
- Policy Feature Explanations
- Policyholder Communication
- Binder Coverage
- Professional Demeanor
- Customer Service
- CPR Certified
- Team Player
- Detail-Oriented
- Intrusion Detection
- First Aid Training
- Attentive and Observant
- De-escalation Techniques
- Employee and Visitor Screening
- Crisis Management Plans
- Security Team Coordination
- Verbal and Written Communication
- Law Enforcement Collaboration
- Schedule Coordination
- Honest and Ethical
- Armed Security Guard Certification
- Microsoft Office
- Intruder Response and Removal
Timeline
Insurance Agent
Bankers Life & Casualty Insurance
09.2020 - Current
Safety Officer
Prudential Security
08.2014 - 12.2020
Safety /Security Manager
U.S. Security Associates
04.2011 - 07.2014
Associate of Applied Science - Insurance
Corner Stone
GED -
TRUMAN ADULT EDUCATION CENTER
Combat Medic
US Army Medical Corps