Melondy Rowe
Sales + Customer Service
Roswell,GA
Summary
Enthusiastic sales advocate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Passionate about working in customer hospitality and contributing to the community - training in sales and customer service. Motivated to learn, grow and excel in the hospitality industry.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Guest Advocate
Target
Alpharetta, GA
11.2021 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections and purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Issued receipts and processed refunds, credits or exchanges.
- Supported loss prevention goals by monitoring shopper behavior.
Office Clerk
Faith & Freedom Coalition
Duluth, GA
10.2020 - 08.2021
- Checked documentation for accuracy and validity on updated systems.
- Processed customers rebate reconciliation, reporting and check requests.
- Evaluated mail trays to determine proper placement.
- Sorted and distributed office mail and incoming cash, credit cards, debit cards, checks, or N/A for processing and corporate records.
Education
Mountain View High School
Lawrenceville, GA 08.2014 - 12.2018
Skills
Communication
Problem Solving
Great Attention to Detail
Strategic sales knowledge
Shipping procedures understanding
Hobbies
- Reading books
- Meeting new people
- Writing
- Self growth
- Cooking
Timeline
Guest Advocate
Target
11.2021 - Current
Office Clerk
Faith & Freedom Coalition
10.2020 - 08.2021
Mountain View High School
08.2014 - 12.2018