Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Florim Vinca

Oak Creek

Summary

Knowledgeable Guest Service Representative experienced in busy work settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.

Overview

1
1
year of professional experience
5
5
Certification

Work History

Guest Advocate

Target
08.2022 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Oak Creek High School
Oak Creek, WI
07.2024

Skills

  • Issue Resolution
  • Item Pickup and Delivery
  • Customer Service
  • Guest Satisfaction
  • Communication
  • Problem Solving
  • Leadership
  • Teamwork
  • POS Transactions
  • Running Guest Errands
  • Verbal and Written Communication
  • Microsoft Office

Certification

Microsoft Word Expert

Microsoft Excel Specialist

Microsoft Outlook Specialist

Microsoft Powerpoint Specialist

Adobe

Languages

Albanian
Chinese (Mandarin)

Timeline

Guest Advocate

Target
08.2022 - Current

High School Diploma -

Oak Creek High School

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Florim Vinca