Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Fausto

League City,TX

Summary

Adaptable retail professional with hands-on experience in guest service, POS systems, and team support during peak periods. Known for empathy, complaint handling, and calm performance under pressure. Ready to strengthen guest satisfaction, store efficiency, and daily operations.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
League City, TX
09.2023 - Current
  • Greeted guests promptly and delivered friendly service across checkout, self-checkout, and guest services.
  • Processed returns, exchanges, and order pickups accurately using POS and store systems.
  • Addressed guest concerns with professionalism and escalated issues to leadership.
  • Maintained clean, organized front-end areas to support efficient guest flow and store presentation.
  • Handled cash, card, and digital transactions while following loss-prevention and accuracy procedures.
  • Supported drive-up, order fulfillment, and guest service requests with consistent speed and attention.
  • Assisted team members during peak periods by directing guests and managing checkout lanes.
  • Followed Target service standards to create positive guest interactions and reliable daily operations.
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Trained new personnel regarding company operations, policies and services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Clear Creek High School
League City, TX

Skills

  • Transaction processing
  • Issue resolution
  • Guest engagement
  • Client support
  • Customer empathy
  • Conflict resolution
  • Effective communication

Timeline

Guest Advocate

Target
09.2023 - Current

High School Diploma -

Clear Creek High School