Quinten Osiruphu-El

• Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
• Welcomed guests on arrival, displaying professional and friendly approach.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Resolved guest complaints and discrepancies in prompt and courteous manner.

Court-monitor's are responsible for guarding the safety of anyone using the urban air courts and you must keep your eyes on the guest -party hosts provide friendly ,responsive services to create an exceptional entertainment experience for our customer's .and when working at the cafe you restocking drinks cups snack's and make sure the ICEE machine workers well when using it

• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Helped guests at tables when in need of assistance.

• Monitored passengers and ride operations and enforced safety regulations.
• Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
• Operated variety of amusement park rides and monitored passenger safety and comfort.
• Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.