Madeleine Bronner
Pharmaceuticals
Hudson,WI
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Nationally Certified Pharmacy Technician
Cub Pharmacy
Woodbury, MN
11.2020 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated directly with doctors offices via telephone, fax and email.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles- specifically EPS operating systems.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Pharmacy Technician
CVS Pharmacy
Oakdale, MN
04.2020 - 11.2020
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Cub Pharmacy
Northfield, MN
09.2019 - 04.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Store Associate
Holiday Gas Station
Northfield, MN
11.2018 - 09.2019
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Balanced and organized cash register and location safe by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
Cashier
Fleet Farm
Hudson, WI
06.2015 - 12.2018
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Social Work
Saint Olaf College
Northfield, MN 09.2017 - 01.2020
Bachelor of Arts - Communication Studies
Augsburg University
Minneapolis, MN 09.2020 - 05.2022
Skills
Confidentiality and HIPAA
Certification
CPhT - Certified Pharmacy Technician
Timeline
CPhT - Certified Pharmacy Technician
04-2021
Nationally Certified Pharmacy Technician
Cub Pharmacy
11.2020 - Current
Bachelor of Arts - Communication Studies
Augsburg University
09.2020 - 05.2022
Pharmacy Technician
CVS Pharmacy
04.2020 - 11.2020
Pharmacy Technician
Cub Pharmacy
09.2019 - 04.2020
Store Associate
Holiday Gas Station
11.2018 - 09.2019
Social Work
Saint Olaf College
09.2017 - 01.2020
Cashier
Fleet Farm
06.2015 - 12.2018
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