Carlos Hernandez
Summary
Driven and detail-oriented Pharmacy Technician with a proven track record at Walmart, excelling in customer service and inventory management. Leveraged expertise in HIPAA compliance and aseptic techniques to enhance pharmacy operations, achieving a significant increase in patient satisfaction. Demonstrates exceptional organizational skills and a commitment to accuracy and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nationally Certified Pharmacy Technician
Walmart
06.2021 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Sales Associate
Walmart
11.2019 - 06.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed, marketed and sold full range of products and support services.
Education
Associate of Science - Liberal Arts And Sciences
NorthWest Arkansas Community College
Bentonville, AR05.2023
High School Diploma -
Rogers New Technology High School
Rogers, AR05.2021
Skills
- Inventory Tracking
- Customer Service
- Detail-Oriented
- Prioritization and Organization
- Data Entry
- Verbal and Written Communication
- Inventory Management
- HIPAA Compliance
- Confidentiality Practices
- Aseptic Techniques
- Analytical Thinking
- Time Management
- Creative Thinking
- First Aid/CPR
Accomplishments
- Nationally Certified Pharmacy Technician (CPhT) through the National Healthcare Association (NHA)
- Nationally Certified Psychiatric Technician (NCPT1) through the American Association of Psychiatric Technician (AAPT)
-FANUC certified Robot Operator -1 (FCR-01)
-Arkansas Seal of Biliteracy recipient. Certificate of proficiency in English and Spanish.
-Graduated from Rogers New Technology High school with CTE Honors
-Received the NWACC Rising Scholars Award, graduating High school with 12 College credits while maintaining a college GPA higher than 3.0.
Affiliations
- HOSA- Health Occupations Students of America
Certification
- CPhT - Certified Pharmacy Technician (NHA)
- Arkansas Seal of Biliteracy
- FANUC Certified Robot Operator 1
- NCPT-Nationally Certified Psychiatric Technician (AAPT)
- First Aid- American Heart Association
- Basic Life Support (BLS) Provider- American Heart Association
- Certified Immunization Technician
Languages
Spanish
Native or Bilingual
Timeline
Nationally Certified Pharmacy Technician
Walmart
06.2021 - Current
Sales Associate
Walmart
11.2019 - 06.2021
Associate of Science - Liberal Arts And Sciences
NorthWest Arkansas Community College
High School Diploma -
Rogers New Technology High School
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