Eduardo Rodriguez
In-N-Out Associate
Peoria,AZ
Summary
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Responsible fry cook offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Crew Member
Cheba Hut Toasted Subs
Glendale, AZ
11.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
Assistant Sales Manager
LonelyLouieStrewer.LLC
Phoenix, AZ
03.2019 - Current
- Completed physical inventory counts each week
and leveraged Google sheets skills to perform data
entry to maintain current records in order to
maintain. - Provided clear, precise and properly detailed
product and service information on company
merchant sites based on state compliance
standards. - Built professional and trusting relationships with key
customers and leveraged existing relationships via
social media. - Responded to customer issues and resolved
complaints by leveraging expert product
knowledge. - Assisted in growing business profit by 20% over 3
month time period.
Warehouse Associate
Amazon
Palo Verde, AZ
08.2022 - 10.2022
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Monitored company inventory to keep stock levels and databases updated.
- Maintained excellent attendance record, consistently arriving to work on time.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Busser
Olive Garden
Peoria, AZ
05.2022 - 07.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Level 3 Associate
In-N-Out Burger
Peoria, United States
08.2019 - 04.2022
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
Associate of Applied Science - Associate in Science, Emphasis in Engineering
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ 08.2020 - Current
High School Diploma -
Centennial High School
Peoria, AZ 08.2016 - 05.2020
Skills
Inventory management
Stocking and replenishing
Guest seating arrangements
Beverage preparation
To-go order preparation
Menu memorization
Order accuracy
Dining area maintenance
Performance improvement
Cash Handling
Ordering procedures
Complaint resolution
Problem-solving
Customer assistance
Drawer management
Staff Training
Additional Information
- Honor roll Student
- Team Player
- Experience in construction
- Experience in janitorial
- Experience in fast food
- Excellent at time management
- Hard-working
- Adaptable
- Centennial High School Student Council; Assisted in organizing and preparing for fund raisers, charity events and school events on several separate occasions.
Timeline
Crew Member
Cheba Hut Toasted Subs
11.2022 - Current
Warehouse Associate
Amazon
08.2022 - 10.2022
Busser
Olive Garden
05.2022 - 07.2022
Associate of Applied Science - Associate in Science, Emphasis in Engineering
Maricopa Community Colleges - Paradise Valley Community College
08.2020 - Current
Level 3 Associate
In-N-Out Burger
08.2019 - 04.2022
Assistant Sales Manager
LonelyLouieStrewer.LLC
03.2019 - Current
High School Diploma -
Centennial High School
08.2016 - 05.2020