Compassionate and dependable CNA with hands-on experience in providing personal care to residents and clients suffering from different diseases. Outgoing team player who has a profound ability to communicate effectively at all levels of management. Proficient in prioritizing, completing tasks in a timely manner while demonstrating adaptability and flexibility. Has the natural ability to make patients feel at ease while providing personal care.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Work History
Administrative Manager
7 Years
AA & Q Blessings Transportation Inc | 06.2019 - 2026
Managed daily office operations to ensure efficiency and productivity.
Developed and implemented administrative procedures to enhance workflow processes.
Coordinated scheduling and logistics for transportation services, optimizing resource allocation.
Supervised administrative staff, providing mentorship and training for professional growth.
Driver/Dispatch Supervisor
3 Years 10 Months
Wheels U Trust | 08.2015 - 06.2019
Maintain a clean and safe environment for the patient to be transported
Transport in/out patients to and from cmc facilities and home.
Transfer to and from wheelchair and bed. Assist with ambulatory. keep up with paperwork getting delivered to facility.
Conducted regular vehicle inspections to maintain operational efficiency and compliance with regulations.
Managed schedules effectively to optimize delivery timelines and customer satisfaction.
Assisted in training new drivers on best practices and company policies for safe driving.
Certified Nurse Assistance
4 Years 7 Months
University Home Care | 10.2010 - 05.2015
Maintain an organized, clean and safe environment
Assist licensed nursing staff in providing direct and indirect patient care
Bathing, dressing, peri care assistance w/ ambulatory (with and without lift), prepare meals, light cleaning and provide wound care
Manage finances, prepare active daily living, take and record vital signs and B/P
Informing the family and nurses of any changes in the client's health
Facilitate clients in transportation
Assisted in daily living activities, enhancing patient comfort and independence.
Monitored vital signs, documenting changes to inform nursing staff of patient status.
Provided compassionate care, fostering supportive relationships with patients and families.
Certified Nurse Assistance
1 Year 10 Months
Brithaven | 08.2008 - 06.2010
Helped patient in walking, eating and personal hygiene
Recorded and reported vital signs
Assisted in delivery of personal care and responded to patient emergency calls
Assisted the Director with filing narcotic medication prescriptions orders
Certified Nurse Assistance
2 Years 3 Months
An Angel's Touch | 03.2008 - 06.2010
Provided home care for the elderly and disabled
Received incoming calls, prepared meals, ran errands
Assisted with medication, light housekeeping
Assisted with feeding and bathing residents
Certified Nurse Assistance
1 Year
Carrington Place | 11.2005 - 11.2006
Provided care for the sick and elderly
Education
PCT/A Patient Care Tech Associate - Nursing
Meric College | San Diego, CA | 04-2003
Associate of Business Administration - Business Administration
CPCC | Charlotte, NC | 05-1999
CNA 1 AND 2 330338 - CNA
Devin Health Academy | Charlotte, NC | 10-2005
Skills
Office administration
Organization and multitasking
Office management
Staff management
Section name
AA3 Q Blessings Transportation, Inc
June 26, 2019
Administration
Timeline
Administrative Manager
AA & Q Blessings Transportation Inc
06.2019 - 2026Read More
Driver/Dispatch Supervisor
Wheels U Trust
08.2015 - 06.2019Read More
Certified Nurse Assistance
University Home Care
10.2010 - 05.2015Read More
Certified Nurse Assistance
Brithaven
08.2008 - 06.2010Read More
Certified Nurse Assistance
An Angel's Touch
03.2008 - 06.2010Read More
Certified Nurse Assistance
Carrington Place
11.2005 - 11.2006Read More
Meric College
PCT/A Patient Care Tech Associate from Nursing
Read More
CPCC
Associate of Business Administration from Business Administration