Dominick DeLeva
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Representative
Bang Auto Glass
01.2024 - Current
- As a sales rep for Bang Auto Glass, my job is to inspect customers' windshields and visually look for any signs of damage such as small or large cracks, chips, or any other type of damage I might find. From there I will pitch them on a brand new windshield if needed and schedule their windshield replacement appointment for a day of their choosing.
- I also contact the customers' insurance provider to submit their claim to get their approval to move forward.
- Once all work has been completed I provide follow up calls to ensure customer satisfaction.
Account Manager
Olympic Integrity Auto Glass
07.2023 - 01.2024
- As an Account Manager for Olympic Integrity Auto Glass, my job was to drive to different businesses such as car dealerships and car washes to meet with General Managers to discuss business opportunities with them and to help promote both our company and their company while providing our premier auto glass services at their locations, while also managing employees to work at their location.
Sales Representative
Operation Auto Glass
10.2022 - 07.2023
- As a sales rep for Operation Auto Glass, my job was to inspect customers' windshields as they come in for service/ maintenance at Toyota and visually look for any signs of damage such as small or large cracks, chips, or any other type of damage I might find. From there I will pitch them on a brand new windshield if needed and schedule their windshield replacement appointment for a day of their choosing
- I also contacted the customers' insurance provider to submit their claim to get their approval to move forward.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Valet Supervisor
Dealer Flex (Toyota Wesley Chapel)
04.2022 - 06.2023
- Supervised valet team members for improved productivity and adherence to company policies.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
Assistant Store Manager
Fit2Run
03.2021 - 04.2022
- As an Assistant Manager at Fit2Run my responsibilities were to assist the store manager with hiring procedures, training new staff on new products and equipment to maximize our sales goals, performance reviews and terminations, and scheduling
- Managing the sales floor, assisting customers with any questions/concerns, and performing transactions and returns.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Military Police
U.S Army Reserves
02.2020 - Current
- During my training to become a Military Police Soldier, I learned many different skills such as protecting the lives of individuals and property by enforcing military laws and regulations, crime prevention, traffic control, as well as anti-terrorism, area security, and police intelligent operations
- I also trained in corrections, detention, and investigations.
-
Personal Trainer
Anytime Fitness
12.2018 - 02.2020
- As a Personal Trainer at Anytime Fitness my duties were to assess my client's fitness levels and create personal exercise programs, while taking them through various workouts to help them reach their health and fitness goals.
- It was also important to understand my clients' deficiencies and limitations to reduce injury and to come up with alternate exercises that suit their specific needs.
Grocery Clerk
Publix Supermarket
10.2016 - 11.2018
- As a Grocery Clerk working at Publix Supermarket my duties were to greet customers, answer questions, and help them find products
- I was also responsible for placing and organizing products onto the store shelves and performing general cleaning duties.
Education
2-15 Insurance License
XCEL Solutions
04.2024
4-40 Florida Customer Service Representative
AdjusterPro
04.2024
6-20 Insurance Adjuster
AdjusterPro
01.2024
National Personal Training Institute
Skills
- Customer Relationship Building
- Multitasking proficiency
- Decision-making capabilities
- Weapons Handling
- Firearms safety and handling
- Vehicle inspections
Timeline
Sales Representative
Bang Auto Glass
01.2024 - Current
Account Manager
Olympic Integrity Auto Glass
07.2023 - 01.2024
Sales Representative
Operation Auto Glass
10.2022 - 07.2023
Valet Supervisor
Dealer Flex (Toyota Wesley Chapel)
04.2022 - 06.2023
Assistant Store Manager
Fit2Run
03.2021 - 04.2022
Military Police
U.S Army Reserves
02.2020 - Current
Personal Trainer
Anytime Fitness
12.2018 - 02.2020
Grocery Clerk
Publix Supermarket
10.2016 - 11.2018
2-15 Insurance License
XCEL Solutions
4-40 Florida Customer Service Representative
AdjusterPro
6-20 Insurance Adjuster
AdjusterPro
National Personal Training Institute
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