Experienced in maintaining caller composure and efficiently collecting necessary details to aid law enforcement and emergency response efforts. Proficient in map reading, tracking comprehension, and delivering timely updates to field personnel. Demonstrates unwavering dedication as a seasoned professional, consistently achieving positive outcomes in assisting individuals during emotionally charged, life-threatening, and hazardous circumstances. Well-versed in dispatch protocols and policies. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
(Reclassification due to medical illness)
Call prioritization