NIDAA Jabbar
Ofallon,Missouri
Summary
Outside sales specialist with strength in negotiations, e-commerce. A motivated individual with experience in customer service and sales, Communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Carol House Furniture
Maryland Heights, MO
09.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Used in-store system to locate inventory and place special orders for customers.
Sales and Marketing Representative
TFG Brands
St. Louis, Missouri
09.2018 - 09.2023
- Maintained professional network of potential clients and business opportunities
- Formalized sales process to enhance operations and promote acquisition of new customers
- Tracked monthly sales to generate reports for business development planning
- Achieved company growth for several consecutive years through market expansion and sales
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
- Researched market and competitor trends to implement best practices and improve customer satisfaction.
Sales Specialist
Nars
Saint Louis, Missouri
09.2016 - 03.2018
- Explained stock market terms or trading practices to clients
- Generated leads and maintained lists of prospective customers
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Arranged in-person meetings and visited with clients to improve success of sales pitches
- Monitored competitor trends and market shifts to maintain company relevance
- Followed up with customers after sales to gain feedback
- Used knowledge of company products and services to recommend solutions to customers
- Highlighted new products and company promotions during sales pitches
- Trained new employees on company policies and strong sales techniques
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
Education
Associate of Arts - Cosmetology Education
Grabber School of Hair Design
St Louis, MOSkills
- Inside and outside sales
- Personnel training
- Product management and pricing
- [Industry] knowledge
- Post-sales support
- Sales development
- Relationship selling
- Product merchandising
- Sales closing
- Promotional planning
- Teamwork and Collaboration
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Reliable and punctual
- Product Sales
Contact - Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Hard-working professional with experience in consultative sales, customer loyalty and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your company achieve its goals.
References
- Dijana Djukic, Skyn Iceland, National Event Manager, (773) 852-1241, Dijanad@skyniceland.com
- Belinda Vasquez, Nars, Account Executive, (773) 569-6080, BVasquez@narscosmetics.com
Timeline
Sales Associate
Carol House Furniture
09.2023 - Current
Sales and Marketing Representative
TFG Brands
09.2018 - 09.2023
Sales Specialist
Nars
09.2016 - 03.2018
Associate of Arts - Cosmetology Education
Grabber School of Hair Design