John Shane Mccormick

• Increased parts sales by implementing targeted marketing initiatives and promotions.
• Improved inventory turnover with proactive demand forecasting and replenishment strategies.
• Enhanced customer satisfaction by streamlining parts ordering process and improving response times.
• Delegated tasks effectively, empowering team members to take ownership of responsibilities.
• Analyzed market trends to adjust sales strategies, responding proactively to customer demands.
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Increased efficiency in the parts department by implementing an improved inventory management system.
• Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
• Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.

• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Wholesale parts salesman.