Rebecca Chatteram
Brooklyn,NY
Summary
Currently, Director of Operations with 12 fiscal years of experience working alongside Executive Director and serving as Administrator on the Leadership Team. Over 15 years of professional experience working with teams and serving as lead Project Manager and Supervisor. Specialized in community partnerships and Title I, and non-profit organizations. Proven track record in implementation of start up organizations, maintaining budgets, including procurement of grants, staff development and interpersonal skills. Pridefully delivers high-level valuable work, while initiating best practice and problem-solving.
Overview
15
15
years of professional experience
Work History
DIRECTOR OF OPERATIONS/BUSINESS MANAGER
Hyde Leadership Charter School
Brooklyn, N.Y.
09.2010 - Current
- Maintain annual budget of $9M including grant budgets, including grant research and procurement
- Serving as point person for community relations and partnerships, including community meetings and information sessions once per month
- Working as Data Coordinator for 6 grants totaling over $3.5M
- Use data across 3 department to plan and implement quarterly and annual projects toward target goals
- Identify professional development areas, execution of programming, including technology and space procurement
- Work alongside Executive Director on strategic plans and programming needs
- Review, update, and revise company hiring practices, maintain vacation, and other human resources policies to ensure compliance with local, state, and federal labor regulations
- Expanded recruitment programs to positively increase minority recruitment and meet affirmative action requirements
- Implement and procure time-keeping system including payroll, benefits, and supplemental benefits
- Successfully managing operations of two sites with external vendors, consultants, including 85+ employees and 7 direct reports.
- Defined, implemented and revised operational policies and guidelines in accordance to state and federal regulations
- Completed compliance reports to Federal and State agencies with submissions on time.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations
- Achieved team goals through formalized training plans, coaching and performance management
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Managed 9 team members across 2 sites and 4 departments, resulting in approximate increase in annual revenue
- Built loyal account base and long-term business relationships with community members and outsourced accounts vendors
- Led business planning, developed market strategy and established direct procurement of products from vendors
Cantor
Fitzgerald/CastleOak Securities L.P
OFFICE MANAGER
New York, NY
04.2008 - 07.2009
- Provided monthly forecast and budgeting of 2M revenue within Operations Department, including inventory and company’s real estate
- Prepared and edited presentations for client meetings, including billable time, expenditures, and expense reports
- Served as accounts payable for inventory and liaison for third party vendors
- Coordinated office events and Director’s meetings
- Processed payroll and liaise with payroll manager
- Maintained employee new hire records and assisted with onboarding, timekeeping, and benefits management
- Partnered with headquarters in England to build team transition and assimilate departments within each office.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
Office Manager/Executive Assistant
Fleishman-Hillard, Inc, CPR Worldwide USA
New York, NY
09.2005 - 04.2008
- (Omnicom)
- Upported with HR functions, including creating job descriptions, salary scales by title, background checks for candidates and onboarding, including procurement and maintenance of benefit along with vacation and sick leave
- Budgeted and forecasting of Operations Department, including inventory, and managing leasing of hardware’s
- Managed complex calendars for President and VP, including coordinating meetings, events and travel internationally
- Liaison to vendors on weekly basis
- Coordinated with IT to manage hardware and maintenance.
Education
Master of Education - Educational Leadership
NorthCentral University
Certification in Professional Human Resource Management - Accounting and Business/Management
Touro College
Bachelor of Science - Business Administration, Management, Finance
Pace University
Ministerial Program, Theology - undefined
Baruch College
Skills
- Time Management
- Task Delegation
- Verbal and Written Communication
- Performance Assessment
- Budget Control
- Human Resources Oversight
- Records Organization and Management
- Problem Anticipation and Resolution
- Relationship and Team Building
- Business Development
Websites
Affiliations
Community Partnerships/Volunteering
Weekly food pantry distribution Monthly youth activity providing homeless with food and hygiene products Member and panelist for young women support group Member of community town hall meeting and community speaker Urban community gardening program for neighborhood children Hosted financial literacy sessions within Community Centers Providing free grant writing services for food pantry and community outreach programs
Timeline
DIRECTOR OF OPERATIONS/BUSINESS MANAGER
Hyde Leadership Charter School
09.2010 - Current
OFFICE MANAGER
04.2008 - 07.2009
Office Manager/Executive Assistant
Fleishman-Hillard, Inc, CPR Worldwide USA
09.2005 - 04.2008
Cantor
Fitzgerald/CastleOak Securities L.P
Master of Education - Educational Leadership
NorthCentral University
Certification in Professional Human Resource Management - Accounting and Business/Management
Touro College
Bachelor of Science - Business Administration, Management, Finance
Pace University
Ministerial Program, Theology - undefined
Baruch College