Stephanie Stoll
West Allis,WI
Summary
Highly Motivated offering strong work ethic and positive attitude. Highly effective in fast-paced work environment. I am great with customers and looking to transition my career into the healthcare filed. I have some schooling in health science general coursework.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Salon Manager
The Barbershop A Hair Salon For Men
Brookfield , WI
06.2016 - Current
- Scheduled employees to maintain adequate coverage during business hours.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Achieved personal sales goals by upselling products to meet individual needs.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
- Clean and organize salon
Hair Stylist
Mode Salon
Milwaukee , WI
02.2011 - 06.2016
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Monitored current trends to understand fashions and better serve customer needs.
- Worked on 12-16 customers daily while maintaining distinguished cleanliness and organization of work areas.
- Handled payment transactions using Mytime to maintain accuracy and payment processes.
- Organized sales area and work station to showcase products and boost sales.
Hair Stylist
Great Clips Salon
Brookfield , WI
01.2010 - 12.2011
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Managed over 50 customer calls daaly to book appointments
Gas Meter Inspector
Southern Cross Gas Company Contractor
Menomonee Falls, WI
01.2008 - 06.2010
- Answered questions and provided information about proper gas meter safety .
- Coordinated between billing department and customers to resolve problems.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
Some College (No Degree) - Health Sciences
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
Port Washington High School
Port Washington, WI06.2004
Skills
- Employee hiring and retention
- Line sanitation
- Employee Development
- Advanced interpersonal skills
- Inventory controls
- Relationship/team building
- Problem-solving skills
- Staff motivator
- Accurate money handling
- Commitment to quality and service
- Time management
Certification
- Licensed in the state of Wisconsin for Cosmetology
Timeline
Salon Manager
The Barbershop A Hair Salon For Men
06.2016 - Current
Hair Stylist
Mode Salon
02.2011 - 06.2016
Hair Stylist
Great Clips Salon
01.2010 - 12.2011
Gas Meter Inspector
Southern Cross Gas Company Contractor
01.2008 - 06.2010
Some College (No Degree) - Health Sciences
Milwaukee Area Technical College
High School Diploma -
Port Washington High School