Summary
Overview
Work History
Education
Skills
Interests
Timeline

Heidi Greco

Receptionist
Salt lake City,United States

Summary

Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work History

Customer Service Representative

PC Laptops
Draper, UT
09.2023 - 10.2024
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Pre-authorization Of Benefits

Evergreen Medical Clinic Office
Draper, UT
02.2016 - 12.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained strong leadership skills by managing projects from start to finish.

Account Manager

Medical Group Insurance Services (MGiS)
Salt Lake City , UT
03.2014 - 12.2023
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Facilitated client satisfaction and renewed customer relations to drive growth.

Education

Diploma Earned -

West Hight School, 300 W Panther Way
08.1984 - 06.1991
  • Member of Student Organization or Club Name of Osdonis Dancing club, Cheerleader, Honors Roll in all classes. And participated in all schools activities and events.

Skills

Sales expertise

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Interests

Crafts, Making crafts making DIY thingshings

Movies and hanging out with my family and friends my family and friends

Timeline

Customer Service Representative - PC Laptops
09.2023 - 10.2024
Pre-authorization Of Benefits - Evergreen Medical Clinic Office
02.2016 - 12.2020
Account Manager - Medical Group Insurance Services (MGiS)
03.2014 - 12.2023
West Hight School - Diploma Earned,
08.1984 - 06.1991
Heidi GrecoReceptionist