Olivia Pesek
Omaha,NE
Summary
Dedicated and organized professional with history of meeting company goals. Skilled at adapting to new situations challenges with a focus on enhancing the organization. Dependable candidate with track record of managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Caregiver Development Manager
Home Care Assistance - HCA
Omaha, NE
2022.02 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Care Advisor
Home Care Assistance - HCA
Omaha, NE
2021.04 - 2022.02
- Fielded new business opportunities and maintained pipeline management, responsible for referral and service request information and advised new prospects on company services.
- Determined type and duration of services necessary to meet client needs. Including consulting families to tailor care services to needs of clients.
- Facilitated communication between in partnership with clients, management, and staff.
Social Purpose intern
Home Instead
Lincoln, NE
2020.12 - 2021.04
- Development and delivered creative campaigns to support fundraising activities.
- Planned and implemented fundraising events.
- Managed client feedback delivered results to team, and facilitated implementation of improvements.
Customer Service Specialist
Spreetail
Lincoln, NE
2020.05 - 2021.04
- Answered calls and emails each day, addressing customer inquiries, solving problems and providing product information.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor of Science - Community Health, Psychology
The University of Kansas
Lawrence, KS05.2021
High School Diploma -
Millard West High School
Omaha, NE05.2017
Skills
- Strong Verbal and Written Communication
- Organized and Efficient
- Problem Solver
- Microsoft Office
Timeline
Caregiver Development Manager
Home Care Assistance - HCA
2022.02 - Current
Care Advisor
Home Care Assistance - HCA
2021.04 - 2022.02
Social Purpose intern
Home Instead
2020.12 - 2021.04
Customer Service Specialist
Spreetail
2020.05 - 2021.04
Bachelor of Science - Community Health, Psychology
The University of Kansas
High School Diploma -
Millard West High School