Microsoft office, roomviewer, smart and other program
Alexander Yanes
Kona,Hawaii
Summary
Flexible and hardworking Conference Services Manager with excellent client service and 9 years of industry experience. Specializing in event planning, setups, excellent client services, conferences and promotion, loyal and responsable. Highly organized and skilled in coordinating organizers, staff and vendors.
Overview
17
17
years of professional experience
17
17
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Conference Services Manager
Hard Rock Hotel & Casino Punta Cana
Punta Cana, Dominican Republic
02.2011 - 06.2018
- Created cost-effective event budgets by researching and comparing available vendors and locations.
- Developed and implemented publicity campaigns utilizing platforms such as [Type] and [Type] to promote events and sponsors.
- Verified event requirements such as [Type], [Type] and [Type] and made appropriate modifications.
- Trained and supervised departmental and third-party personnel to keep everyone in line with [Type] policies.
- Planned and promoted [Type] events by coordinating with clients to determine objectives and technical requirements
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Event Coordinator
Hard Rock Hotel & Casino Punta Cana
Punta Cana, Dominican Republic
04.2009 - 06.2018
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Planned large-scale events such as trade shows, conferences, and meetings.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Managed event logistics and operations.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Performed event coordination for larger parties and gatherings.
Education
High School Diploma -
Liceo Jerardo Jansen
Higuey La Altagracia Dominican Republic 01.1992 - 12.2004
High School Diploma -
CEFO SCHOOL (Languages, English & Spanish)
Higuey Dominican Republic 02.2008 - 02.2012
Skills
Personnel training
[Type] organization
Event promotion
[Type] equipment
Budgetary planning
[Type] Networking
[Type] contracts
Health, hotel and food service regulations
Event sales
Scheduling
Meeting planning
Vendor and contract negotiations
Software
Certification
Certified [AV], [J&S AV Company] - [3 Month]
Interests
Develop My Skills and offer a high quality of service
Listening music & Dancing
I love listening all king of music even though my favorite are latin music and of course i love to dance that music too.
Timeline
Certified [AV], [J&S AV Company] - [3 Month]
08-2014
Conference Services Manager
Hard Rock Hotel & Casino Punta Cana
02.2011 - 06.2018
Event Coordinator
Hard Rock Hotel & Casino Punta Cana
04.2009 - 06.2018
High School Diploma -
CEFO SCHOOL (Languages, English & Spanish)
02.2008 - 02.2012
High School Diploma -
Liceo Jerardo Jansen
01.1992 - 12.2004