Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kassandra Sagastume

Orlando,US

Summary

Adaptable professional with a proven ability to quickly assimilate new information and thrive in dynamic environments. Demonstrates strong communication and teamwork skills, consistently contributing to the achievement of organizational goals. A results-oriented track record highlights a commitment to delivering high-quality work and exceptional service. Passion for continuous learning drives ongoing professional development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Locker Associate

Amazon
Kissimmee, FL
12.2024 - Current
  • Stacked boxes onto pallets in an efficient manner.
  • Packed, sealed, and labeled shipments adhering to company standards and protocols.
  • Performed package inspections for damage and reported discrepancies.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.

Admission Representative

Nuc University- Florida Technical college
12.2024 - Current
  • Enroll prospective students in their chosen program of study.
  • Developed presentations about academic programs offered by the university.
  • Guided students through the admissions process, addressing their inquiries.
  • Responded promptly to all requests from current or potential students regarding admissions policies or procedures.

MOBILE EXPERT

Asurion
07.2022 - 09.2024
  • Resolved technical issues for Verizon and AT&T clients, increasing satisfaction.
  • Enhanced client retention by resolving complex technical problems.
  • Devised solutions to enhance process efficiency.
  • Examined client device issues, formulated specific strategies, and provided data-based suggestions.

GREETER

Go port
04.2022 - 10.2022
  • Facilitated efficient luggage management for arriving passengers at Orlando Airport.
  • Managed route coordination to Port Canaveral, boosting guest travel experiences.
  • Contributed to efficient luggage processing for on-time departures.
  • Facilitated guest check-ins with seamless transportation coordination, boosting pre-cruise enjoyment.

Education

ASSOCIATE - MEDICAL ASSISTANT

Florida Technical College
04.2014

Skills

  • Call center experience
  • Data entry
  • Communication
  • Prioritization of Tasks
  • Medical Terminology Knowledge
  • Inventory control
  • Understanding of HIPAA Regulations
  • Microsoft Office
  • Database management
  • Network security
  • IT support
  • Customer service
  • Solution-Oriented Thinking
  • Client retention
  • Technical troubleshooting
  • Sales background

Certification

Basic Life Support, National CPR Foundation, expiration 04/14/16

Timeline

Locker Associate

Amazon
12.2024 - Current

Admission Representative

Nuc University- Florida Technical college
12.2024 - Current

MOBILE EXPERT

Asurion
07.2022 - 09.2024

GREETER

Go port
04.2022 - 10.2022

ASSOCIATE - MEDICAL ASSISTANT

Florida Technical College
Kassandra Sagastume