Deborah Casey
Costa Mesa,CA
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Bartender
The Juke Joint
- Mixed cocktails and beverages efficiently to meet customer preferences
- Processed payments accurately using point-of-sale systems for seamless transactions
- Served high customer volumes during special events, nights, and weekends.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Product Specialist
Petco
Costa Mesa, CA
02.2025 - Current
- Assisted customers in selecting appropriate pet products and services.
- Educated pet owners on product benefits and proper usage techniques.
- Resolved customer inquiries and concerns to enhance overall satisfaction.
- Collaborated with team members to maintain store inventory accuracy.
- Trained new staff on best practices for customer engagement and product knowledge.
- Assisted with demonstrations for Product or Service to showcase functionality.
Bartender Shift Manager
The Mamba
Huntington Beach, CA
2023 - 2026
- Supervised daily bar operations, ensuring adherence to safety and cleanliness standards.
- Trained and mentored new bartenders on cocktail preparation and customer service techniques.
- Managed inventory levels, placing orders for supplies to maintain optimal stock availability.
- Developed and implemented drink specials that increased customer engagement and satisfaction.
- Collaborated with kitchen staff to streamline service between bar and dining areas for efficiency.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
GED -
Mayer Jr/Sr High
Mayer, AZ08-2007
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Patience and tolerance
Customer service expertise
Alcohol awareness
Food service
Certification
RBC certified
Timeline
Product Specialist
Petco
02.2025 - Current
Bartender
The Juke Joint
Bartender Shift Manager
The Mamba
2023 - 2026
GED -
Mayer Jr/Sr High