Aabes Raza
Keller
Summary
Adept Medical Assistant with a proven track record at North Texas Endocrinology and Diabetes Center, enhancing patient care through meticulous medical records management and fostering trust with exceptional communication skills. Skilled in HIPAA compliance and fluent in multiple languages, I significantly improved patient satisfaction and streamlined care coordination.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Texas Endocrinology and Diabetes Center
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Senior Home Volunteering
Truewood by Merill
12.2023 - 03.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Customer Service Manager
Burak Corporation
03.2021 - 05.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Master of Science - Health Care Administration
The University of Texas At Dallas
Richardson, TX05-2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Medical procedures
- Patient assessments
- Insurance verification
- Patient care coordination
- Fluent in [ English, Urdu, Punjabi, and Hindi]
- Medical terminology
- Vital signs monitoring
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Timeline
Senior Home Volunteering
Truewood by Merill
12.2023 - 03.2024
Medical Assistant
North Texas Endocrinology and Diabetes Center
04.2023 - Current
Customer Service Manager
Burak Corporation
03.2021 - 05.2022
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Master of Science - Health Care Administration
The University of Texas At Dallas
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