Aadriana White
'Ewa Beach,HI
Summary
Dynamic and results-oriented professional with extensive experience in guest services at 808 Car Wash. Proven ability in conflict resolution and effective problem-solving, enhancing customer satisfaction. Skilled in social media networking and relationship building, consistently promoting a welcoming atmosphere and ensuring client confidentiality. Committed to delivering exceptional service and memorable experiences.
Overview
4
4
years of professional experience
Work History
Concierge
808 Car Wash
02.2021 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Responded to guest inquiries to maximize guest satisfaction.
- Greeted guests upon arrival and offered directions to key amenities within the facility .
- Greeted guests upon arrival by providing warm welcome.
Overnight Host
Whitworth University Pirates
02.2023 - 05.2023
- Prepared reports on guest satisfaction levels and other metrics.
- Greeted guests at designated area and engaged in pleasant conversations while upon proper check-ins.
- Monitored staff performance and provided feedback and guidance.
- Promoted the schools atmosphere and multiple different Unique program via social media, email and direct mail.
Education
High School Diploma -
Kapolei Highschool
Kapolei, HINo Degree - Business Administration And Management
Whitworth University
Spokane, WA05-2026
No Degree - Business Administration And Management
Hawaii Pacific University
Honolulu, HI05-2026
Skills
- Front desk support
- Social media networking
- Problem-solving
- Safety procedures
- Conflict resolution
- Customer service
- Relationship building
- Event planning
- Attention to detail
- Effective problem solving
- Guest services
- Client confidentiality
Timeline
Overnight Host
Whitworth University Pirates
02.2023 - 05.2023
Concierge
808 Car Wash
02.2021 - Current
High School Diploma -
Kapolei Highschool
No Degree - Business Administration And Management
Whitworth University
No Degree - Business Administration And Management
Hawaii Pacific University
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