Aadron Hackett
Leesville,LA
Summary
Dedicated to excelling in fast-paced and demanding environments, I bring a proven track record of effective multitasking and adaptability. My resourcefulness shines through in addressing client needs while upholding the integrity and objectives of the company. Leveraging strong problem- solving and communication skills, I ensure that challenges are met with innovative solutions. Meticulously detail-oriented, I maintain a high level of precision in all tasks.
Let’s connect to discuss how my skills and experience align with your needs.
Overview
11
11
years of professional experience
Work History
Integrated Solutions Consultant
AT&T
07.2020 - Current
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Recommended specific products to customers based on unique technical requirements of each.
- Performed proof of concept demonstrations, instructing potential customers on benefits of our products and services.
- Performed detailed research of customer business structures to accurately tailor solutions to unique needs of each.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Developed post-sale technical processes for installation and technical support.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Used Salesforce to maintain company database with essential account and sales information.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Assistant Store Manager
AT&T
10.2018 - 07.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Retail Sales Consultant
AT&T
07.2013 - 10.2018
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Outside Lawn and Garden Sales Representative
Lowes Home Improvment
06.2012 - 07.2013
- Worked outdoors in weather conditions to care for plants and serve customers.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Identified and controlled pests and diseases to keep gardens healthy.
- Maintained walkways and paths throughout gardens for safe navigation.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
No Degree - Business Administration And Management
Northwestern State University of Louisiana
Natchitoches, LA2010
High School Diploma -
Leesville High School
Leesville05.2008
Skills
- Data analysis
- Hardware and Software Installation
- Microsoft software( PowerPoint, Excel, Word)
- Shipping and receiving
- Investment Strategy
- Business Development
- Sales and Marketing
- Team Productivity
- Quote Preparation
- Customer Relationship Management
Timeline
Integrated Solutions Consultant
AT&T
07.2020 - Current
Assistant Store Manager
AT&T
10.2018 - 07.2020
Retail Sales Consultant
AT&T
07.2013 - 10.2018
Outside Lawn and Garden Sales Representative
Lowes Home Improvment
06.2012 - 07.2013
No Degree - Business Administration And Management
Northwestern State University of Louisiana
High School Diploma -
Leesville High School
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