Aahana Rana
Fort Worth,TX
Summary
Dynamic and dedicated professional with a strong background in customer service at Kabab and Kurry, where I fostered loyalty through relationship management and problem-solving. Proven ability to enhance service quality and engage diverse communities through volunteer work, demonstrating attention to detail and effective communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Kabab and Kurry
01.2025 - 08.2025
- Cultivated warm relationships with regular customers.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Volunteer
Rhythm Neuropsychiatry Hospital and Research Hospital
01.2018 - 12.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs by follow ups.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills with the patients.
Volunteer
Mental Hospital
01.2019 - 11.2019
- Promoted Mental Health awareness with educational workshops and hands-on activities.
- Holistic Understanding of mental health through communicating with the patients.
- Facilitated community outreach to expand participation and support.
Volunteer
Shanti Sewa Griha
01.2016 - 12.2017
- Provided emotional support and companionship to elderly in community homes.
- Provided food every saturday for people in need at temple.
- Interacted with people who had leprosy to better understand the situations they have faced in the society
- Led group discussions and activities to meet different community needs.
Education
Bachelor of Arts - Social Work
St.Xavier's College
Kathmandu, Nepal07-2020
Pilot - Flight School
Delta Qualiflight Aviation Acadedmy
Fort Worth, TX12-2025
Skills
- Customer service
- Decision-making
- Attention to detail
- Service quality
- Problem-solving
- Cross-selling and upselling
Accomplishments
- Collaborated with team of five in the development of Safe Circle awareness to teens.
- Created Thesis for Awareness and Effectives of E-cigarettes among youths.
- Constructed a Bamboo Bridge for Flood Victims in Nepal.
- Achieved Cleanliness through effectively demonstration through Cultural Drama in rural areas.
- Supervised team of 55 staff members.
- Achieved Private Pilot license
Certification
- Private Pilot License - 2024
- Mental Health Trainee - 2020
- Trainee, Rhythm Neuropsychiatry hospital - 2019
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Elementary
Nepali
Native or Bilingual
Timeline
Restaurant Waiter
Kabab and Kurry
01.2025 - 08.2025
Volunteer
Mental Hospital
01.2019 - 11.2019
Volunteer
Rhythm Neuropsychiatry Hospital and Research Hospital
01.2018 - 12.2019
Volunteer
Shanti Sewa Griha
01.2016 - 12.2017
Bachelor of Arts - Social Work
St.Xavier's College
Pilot - Flight School
Delta Qualiflight Aviation Acadedmy
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