Soccer: 12 years of experience, played Division 2 at Roosevelt University and currently play Division 3 at Alma College
Aaleyah Marcellus
Grand Rapids
Summary
I am a motivated and hardworking college junior with a strong background in customer service and food service. I have over eight years of experience working in retail and hospitality, including roles as a cashier, ice cream scooper, assistant manager, and catering team member, where I gained skills in communication, teamwork, and leadership. I also hold a Medical Assistant certification from CTC, which demonstrates my dedication to professional development and versatility in different work environments.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Parlor at Cherry Hill Market
05.2025 - Current
- Supervised daily operations ensuring high-quality customer service standards.
- Trained and mentored new employees on operational procedures and best practices.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Implemented process improvements that enhanced workflow efficiency in service delivery.
Catering Prep Worker
Live Fire Republic
05.2024 - Current
- Prepared ingredients efficiently, ensuring freshness and quality for meal assembly.
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Served guests professionally, ensuring a positive dining experience.
Cashier
Cherry Hill Market
05.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized checkout area, ensuring cleanliness and efficiency.
- Trained new cashiers on operational procedures and customer service standards.
Crew Team Member
Jimmy John's
11.2022 - 05.2023
- Delivered exceptional customer service by efficiently processing orders and resolving inquiries.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Monitored inventory levels, ensuring adequate stock for peak hours and minimizing waste.
Education
Bachelor of Science - Biology
Roosevelt University
Chicago, ILBachelor of Science - Biology
Alma College
Alma, MI05-2027
N/A - Medical Assistant Certification
Careerline Tech Center
Holland, MI05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Interests
Timeline
Assistant Manager
The Parlor at Cherry Hill Market
05.2025 - Current
Catering Prep Worker
Live Fire Republic
05.2024 - Current
Cashier
Cherry Hill Market
05.2023 - Current
Crew Team Member
Jimmy John's
11.2022 - 05.2023
Bachelor of Science - Biology
Roosevelt University
Bachelor of Science - Biology
Alma College
N/A - Medical Assistant Certification
Careerline Tech Center