Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Aaleyah Marcellus

Grand Rapids

Summary

I am a motivated and hardworking college junior with a strong background in customer service and food service. I have over eight years of experience working in retail and hospitality, including roles as a cashier, ice cream scooper, assistant manager, and catering team member, where I gained skills in communication, teamwork, and leadership. I also hold a Medical Assistant certification from CTC, which demonstrates my dedication to professional development and versatility in different work environments.

Overview

3
3
years of professional experience

Work History

Assistant Manager

The Parlor at Cherry Hill Market
05.2025 - Current
  • Supervised daily operations ensuring high-quality customer service standards.
  • Trained and mentored new employees on operational procedures and best practices.
  • Coordinated inventory management to optimize stock levels and reduce waste.
  • Implemented process improvements that enhanced workflow efficiency in service delivery.

Catering Prep Worker

Live Fire Republic
05.2024 - Current
  • Prepared ingredients efficiently, ensuring freshness and quality for meal assembly.
  • Operated kitchen equipment safely while adhering to health and safety regulations.
  • Served guests professionally, ensuring a positive dining experience.

Cashier

Cherry Hill Market
05.2023 - Current
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained organized checkout area, ensuring cleanliness and efficiency.
  • Trained new cashiers on operational procedures and customer service standards.

Crew Team Member

Jimmy John's
11.2022 - 05.2023
  • Delivered exceptional customer service by efficiently processing orders and resolving inquiries.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Monitored inventory levels, ensuring adequate stock for peak hours and minimizing waste.

Education

Bachelor of Science - Biology

Roosevelt University
Chicago, IL

Bachelor of Science - Biology

Alma College
Alma, MI
05-2027

N/A - Medical Assistant Certification

Careerline Tech Center
Holland, MI
05-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Interests

Soccer: 12 years of experience, played Division 2 at Roosevelt University and currently play Division 3 at Alma College

Timeline

Assistant Manager

The Parlor at Cherry Hill Market
05.2025 - Current

Catering Prep Worker

Live Fire Republic
05.2024 - Current

Cashier

Cherry Hill Market
05.2023 - Current

Crew Team Member

Jimmy John's
11.2022 - 05.2023

Bachelor of Science - Biology

Roosevelt University

Bachelor of Science - Biology

Alma College

N/A - Medical Assistant Certification

Careerline Tech Center