Aalissa Mwandishi
Austin,TX
Summary
Professional employee seeking new job opportunities. Detailed oriented individual, with expertise in problem solving, positive guest experience, and good work ethic. Ready to learn and adapt to new work environment; and achieve company goals.
Overview
7
7
years of professional experience
Work History
Front of House Certified Trainer
Olive Garden Restuarants
04.2019 - Current
- Handled and Closed end of day money reports and accurately filed all bank reports and the restaurants paid in and paid out reports
- Design, plan, organize and direct orientation and training for incoming employees - variety of instructional techniques: role playing, simulations, team exercises, virtual modules
- Maintained 95% and above for on time and accurate To-Go orders
- Obtain revenues by totaling charges, issuing bills, accepting payments
- Handled team member cash outs, reported discrepancies and maintained precise financial records
- Trained in multiple departments: To Go Specialist, Host, Server, Bartender, Production
Teacher Intern
Byron Nelson HS
01.2020 - 05.2020
- Facilitated students' discussions of classroom topics, helping each explore concepts and expand horizons
- Collaborated with colleagues to design learning outcomes and thoughtfully address individual student needs
- Helped cultivate learning-focused and welcoming atmosphere for students of cultural and socioeconomic backgrounds
- Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades
Verde Catering
University of North Texas
10.2017 - 04.2019
- Worked independently with little or no supervision on numerous high profile events, Worked in team environment to maintain high levels of productivity
- Prepared and decorated rooms for fine dining events for guest counts of 30 to over 2000
- Maintained excellent customer service and positive attitude towards guest, University staff members and fellow teammates
Summer Bridge Intern
College Forward, AmeriCorps Program
05.2017 - 07.2017
- Contacted and assisted 50+ students preparing for their first year of college
- Participated in committee work and projects, Responsible for filing and organizing student information
- Updated online student records using Excel and Microsoft Worked on all aspects of college application process including research, test prep, essay writing, resume workshops and career exploration
Education
History -
University of North Texas
06.2020
Skills
- Computer Skills, KrowD, Training, Assessment and Evaluation, POS system, Materials Organization
Accomplishments
- Diamond Club Award
- Certified Trainer
- Guest Relations
References
References available upon request
Timeline
Teacher Intern
Byron Nelson HS
01.2020 - 05.2020
Front of House Certified Trainer
Olive Garden Restuarants
04.2019 - Current
Verde Catering
University of North Texas
10.2017 - 04.2019
Summer Bridge Intern
College Forward, AmeriCorps Program
05.2017 - 07.2017
History -
University of North Texas
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