Abigail Finucane
San Jose,CA
Summary
Dynamic professional with a proven track record at Chipotle, excelling in customer service and training. Expertise in event planning and budget management, coupled with strong communication skills, fosters exceptional client experiences. Proficient in Microsoft Office and public speaking, effectively resolving issues and engaging clients. Committed to continuous improvement and enhancing operational efficiency.
Overview
3
3
years of professional experience
Work History
Front of House Certified Trainer
Chipotle
Santa Clara, CA
09.2023 - 10.2024
- Handled customer complaints and feedback, ensuring prompt resolution, and greeted customers professionally.
- Performed daily opening and closing duties, including setting up registers, counting money, and reconciling transactions.
- Trained new staff on customer service techniques and other duties.
Catering Coordinator
Kneaded Bakery and Catering
Gilroy, CA
11.2021 - 09.2022
- Provided cost proposals to clients, developed menus based on preferences and budget, and maintained event details, customer requests, and billing records.
- Networked with prospective customers to grow local business and venue clientele, while resolving issues and complaints professionally.
- Reconciled daily transactions, balanced cash registers, and deposited restaurant earnings.
- Collaborated with team members to ensure high-quality service for customers.
- Executed scheduling, logistics, and follow-ups with event staff.
Education
Some College (No Degree) - Economics
San Jose State University
San Jose, CASkills
- Event planning
- Budget management
- Effective communication
- Timeline planning
- Time management
- Public speaking
- Microsoft Office proficiency
- R proficiency
References
References available upon request.
Timeline
Front of House Certified Trainer
Chipotle
09.2023 - 10.2024
Catering Coordinator
Kneaded Bakery and Catering
11.2021 - 09.2022
Some College (No Degree) - Economics
San Jose State University