Summary
Overview
Work History
Education
Skills
Timeline
Barista

Aaliya Mohamed

Albany,OR

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and committed to maintaining professional relationships to increase trust in community resources.

Overview

5
5
years of professional experience

Work History

Barista

Side Kicks
Albany, Oregon
02.2020 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prioritized drink requests while managing interruptions.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.

Picker

Childs Raspberry Farms
Albany, Oregon
07.2018 - 08.2020
  • I assisted in separating the berries while they are coming from a fast-paced machine. This required focus and speed along with analytical skills to decipher what is good and what is not.
  • I work with people of different ages and am given different various tasks once we are done with picking.

Customer Service Cashier

Frosted Spheres
Albany, OR
07.2018 - 10.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prioritized drink requests while managing interruptions.
  • Maintained supply levels in counter and customer areas to meet typical demands.

Education

High School Graduate -

West Albany High School
08.2019 - 01.2020

Skills

Money handling abilities

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Timeline

Barista

Side Kicks
02.2020 - Current

High School Graduate -

West Albany High School
08.2019 - 01.2020

Picker

Childs Raspberry Farms
07.2018 - 08.2020

Customer Service Cashier

Frosted Spheres
07.2018 - 10.2019

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Aaliya Mohamed