Summary
Overview
Work History
Education
Skills
Timeline
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Aaliyah Alam

Pharmacy Technician
Seaford,NY

Summary

- Driven Pharmacy Technician with a proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

- Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Massapequa, NY
10.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Sales Associate

Sears
New York
02.2017 - 11.2019
  • With demonstrated skills in product merchandising and sales promotions
  • Maintains good knowledge of products to offer best possible service
  • Trained in POS and traditional register systems
  • Meets challenging daily demands with excellent multitasking skills and hardworking approach
  • Flexible student with great communication skills seeks part-time job opportunity to expand work experience
  • Positive and upbeat sales professional able to connect with customers, maintain documentation and exceed quotas
  • Maintain solid revenue streams by keeping open lines of communication with established and potential customers
  • Prospect for new business continuously while capitalizing on emerging sales opportunities
  • Stays on top of demands in fast-paced environments by effectively using slow periods
  • Maintains organized, clean and safe work areas with diligent attention to important details
  • Strong communication Customer service Product guidance
  • Meeting deadlines Service-oriented Calm demeanor
  • Merchandising, Explained promotions and special offers to customers
  • Helped customers navigate store, complete sales and process returns
  • Located items for customers by checking sister stores and online options
  • Resolved customer concerns using strong communication and conflict management skills
  • Worked independently but within a team environment
  • Boosted sales by building attractive displays and merchandising products
  • Lifted, pushed, and pulled up to 25 pounds regularly
  • Handled stressful situations professionally and multi-task with ease.

Office Manager

City Wide Violations
Jamaica, NY
01.2015 - 01.2017
  • Completed advanced clerical tasks, including account reconciliation and document management
  • Protected organizational information with effective safety and security procedures for digital and physical files
  • Improved employee performance by coordinating workflow and implementing performance incentives
  • Supervised work of office, administrative, and customer service employees to verify adherence to

Education

Certifcate - Computer Systems Technology

Farmingdale State College
Farmingdale,NY
05.2023

Skills

  • Prescription Order Verification
  • Organization and Prioritization
  • Patient Profile Setup
  • Prescription Refill Fulfillment
  • Cash Register Operation
  • Cash Drawer Reconciliation

Timeline

Pharmacy Technician

CVS Pharmacy
10.2021 - Current

Sales Associate

Sears
02.2017 - 11.2019

Office Manager

City Wide Violations
01.2015 - 01.2017

Certifcate - Computer Systems Technology

Farmingdale State College

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Aaliyah AlamPharmacy Technician