Aaliyah Angulo
Orlando,Florida
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Continuum Global Solutions
Orlando, Fl
08.2021 - 07.2023
- Resolved patients insurance claims or questions related to medical care and benefits information
- Outbound/Inbound calls to and from providers to ensure patients get their proper resources for further assistance
- Reach out to patients directly to collect their experience or inform them about changes to their insurance.
Customer Service Representative
TTEC
Licensed Esthetician
La Peau Guru
Customer Service Representative
24/7 Intouch
Benefits Verification Specialist
Caremetx
Education
Esthetician License -
Florida Dermal Institute
01.2024
General Studies -
Dr.Phillips High School
05.2017
Skills
- Work integrity
- Patience & concentration
- Strong communication
- Problem solving skills
- Self-motivated
- Attention to detail
- Time management
- Decision making
- Excellent customer service
- Interpersonal skills
- Organization management
- Fast paced
- Tireless
- Can work long hours and stay alert and enthusiastic regardless of any challenges i may face
Awards
With Honors - cumulative GPA of 3.5 and above Best Performer Award Dean's List
Timeline
Customer Service Representative
Continuum Global Solutions
08.2021 - 07.2023
Esthetician License -
Florida Dermal Institute
General Studies -
Dr.Phillips High School
Customer Service Representative
TTEC
Licensed Esthetician
La Peau Guru
Customer Service Representative
24/7 Intouch
Benefits Verification Specialist
Caremetx