Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Lewallen

Rocky Face,GA

Summary

Hardworking and diligent student who is seeking work and challenges. Recognized for enhancing customer satisfaction through active listening and effective problem-solving. Reliable and punctual, with strong integrity and proficiency in Microsoft Word and PowerPoint, consistently delivering exceptional service and fostering team morale.

Overview

3
3
years of professional experience

Work History

Customer Service/ Cashier

Kohl's
07.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Part-time Foundation Worker

Smitty Barnett- Whitfield Education Foundation
03.2023 - 08.2025
  • Followed instructions and procedures to complete assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Improved team morale and productivity through effective communication and active listening skills.

Cashier and Kitchen Worker

The Peach Cobbler Factory
04.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Northwest Whitfield High School
Tunnel Hill, GA
04-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Microsoft word and Powerpoint Certification
  • Work integrity

Timeline

Customer Service/ Cashier

Kohl's
07.2023 - Current

Part-time Foundation Worker

Smitty Barnett- Whitfield Education Foundation
03.2023 - 08.2025

Cashier and Kitchen Worker

The Peach Cobbler Factory
04.2022 - 12.2022

High School Diploma -

Northwest Whitfield High School

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