Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aaliyah Blanco-Ramirez

Thornton,CO

Summary

Dynamic and results-driven professional with extensive experience at Ross Dress for Less, excelling in team leadership and operations management. Proven track record in enhancing customer satisfaction through effective staff training and strategic scheduling. Skilled in conflict resolution and money handling, consistently optimizing store performance and efficiency.

Work History

Assistant Manager

Ross Dress for Less
Westminster, CO
09.2023 - 2024
  • Assisted in managing daily operations, ensuring compliance with company policies and procedures.
  • Developed staff schedules, optimizing labor resources to enhance productivity and customer service.
  • Trained new team members on operational processes and customer engagement strategies.
  • Monitored inventory levels, coordinating stock replenishment to maintain optimal product availability.
  • Collaborated with management on strategic initiatives to improve operational efficiency and effectiveness.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Area Supervisor

Ross Dress for Less
Littleton, CO
04.2021 - 2023
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Increased customer satisfaction with enhanced staff training and regular performance evaluations.
  • Trained and mentored team members on best practices and operational standards.
  • Implemented visual merchandising strategies to optimize sales floor presentation.

Crew Trainer

McDonald's
08.2017 - 2021
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored team performance to ensure compliance with safety and quality protocols.
  • Facilitated effective communication between staff and management to improve workflow efficiency.
  • Assisted in developing training materials for onboarding and continuous education of crew members.

Education

High School Diploma -

Sheridan High School
3201 W Oxford Ave
06.2020

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Staff training and development
  • Employee scheduling
  • Operations management
  • Conflict resolution
  • Goal setting

Languages

Latin
Professional Working

Timeline

Assistant Manager

Ross Dress for Less
09.2023 - 2024

Area Supervisor

Ross Dress for Less
04.2021 - 2023

Crew Trainer

McDonald's
08.2017 - 2021

High School Diploma -

Sheridan High School