Aaliyah Catarroja
Rocklin,CA
Summary
Highly-motivated hardworking employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Administrative Assistant/Accounts Payable Specialist
Energy Mechanix, Inc.
06.2018 - Current
- Receive and review incoming invoices for accuracy and completeness
- Match invoices to purchase orders and receiving documentation
- Verify the validity of the invoice, ensuring it corresponds to actual goods or services received.
- Processed invoices to facilitate timely payments and maintain accurate records.
- Entered invoice details into the accounting system or software
- Ensure proper coding of expenses, general ledger accounts and cost centers
- Route invoices for approval according to company policy
- Ensure appropriate authorization and signatures on invoices
- Payment processing
- Prioritized payments based on due dates and payment terms
- Prepare and issue payments which may include checks, electronic transfers or other forms of payment
- Experience in obtaining any city/county required permits
Jewelry Sales Associate
Na Hoku
07.2023 - 11.2023
- Greeted customers to identify specific wants and needs, enhancing customer experience.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended personalized merchandise tailored to customer needs and preferences, increasing sales potential.
- Described merchandise features and provided guidance on use, operation, and care, ensuring customer satisfaction.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained records related to sales for store management.
Personal Jeweler
Blue Nile
09.2022 - 07.2023
- Only Personal Jeweler that received 100% positive customer satisfaction reviews.
- Provided excellent service to customers through active engagement, direct eye contact and listening skills.
- Engaged with customers, delivering professional and courteous support to address sales and service needs.
- Resolved conflicts by addressing customer concerns and providing solutions.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Managed and processed customer payments made by credit and debit cards as well as Bank Wire.
- Processed payments and maintained accurate drawers to meet financial targets.
- Informed customers about upcoming promotions, activities, and events to enhance their shopping experience.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Education
High School Diploma -
Whitney High School
Brentwood, CA06.2020
Skills
- Accounts payable
- Invoice processing
- Payment processing
- Vendor relations
- Data entry
- Sales reporting
- Return processing
- Point of sale
- Customer relationship management
- Customer interaction
- Customer service
- Customer follow-up
- Attention to detail
- Organizational skills
- Time management
- Team collaboration
- Problem solving
- Computer skills
- Effective communication
- Communication skills
- Conflict resolution
- Positive and professional
- Positive and professional
Timeline
Jewelry Sales Associate
Na Hoku
07.2023 - 11.2023
Personal Jeweler
Blue Nile
09.2022 - 07.2023
Administrative Assistant/Accounts Payable Specialist
Energy Mechanix, Inc.
06.2018 - Current
High School Diploma -
Whitney High School