Aaliyah Coffee Rogers
Saint Ann,Missouri
Summary
Guest Experience Specialist with a strong commitment to delivering exceptional customer service in fast-paced environments. Proven ability to effectively communicate with customers and resolve issues promptly, leveraging skills in cash register operations and organizational excellence. Adept at multitasking and maintaining a clean, inviting atmosphere, while consistently achieving high levels of customer engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fine Jewelry Sales Consultant
Macy's
Richmond Heights, MO
04.2026 - Current
- Delivered personalized customer service to a diverse clientele in a fast-paced retail environment.
- Built strong relationships with customers by understanding their needs and recommending appropriate products.
- Educated customers on jewelry features, quality, and care, ensuring a positive shopping experience.
- Consistently met and exceeded sales and customer satisfaction goals.
- Resolved customer concerns professionally while maintaining a high standard of service.
- Processed transactions accurately and handled sensitive, high-value merchandise with attention to detail.
- Collaborated with team members to maintain an organized, welcoming, and professional sales environment.
Front desk
Planet fitness
Bridgeton, MO
12.2025 - Current
- Assist computers
- Clean lobby
- Assist guest members
- Sanitize tanning beds and gym equipment
Home Furnishing Consultant
Value city furniture
St Ann, MO
08.2024 - 08.2025
- Check stockage
- Communicate with guest
- Advise guest with new sales
- Send emails and call customers to update furniture availability
- Assist with financing
- Ensured that all displays were arranged attractively so that shoppers could easily find what they are looking for without having to ask sales associates for help
- Performed regular maintenance activities such as dusting shelves and rearranging display areas
Guest Experience Specialist
Bobs discount furniture
St Ann, MO
02.2024 - 03.2024
- Performed ID validation when it comes to alternative finance
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Responded quickly to meet customer needs and resolve problems
Sales Associate
Dollar tree
Bridgeton, MO
08.2023 - 02.2024
- Greet customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
- Performed cash register operations accurately according to company guidelines
Education
High School Diploma - undefined
Pattonville High School
Maryland Heights, Missouri12.2025
Skills
Cleaning Procedures
Storage Organization
Communicating with customers
Multitasking Abilities
Calmness under pressure
Learns quickly
Time management
Attentions to detail
Team work
Problem Solving
Accomplishments
- Membership Growth: Exceeded monthly membership goals by 15% while maintaining 90% customer satisfaction rating.
Certification
Cpr & aed
Timeline
Fine Jewelry Sales Consultant
Macy's
04.2026 - Current
Front desk
Planet fitness
12.2025 - Current
Home Furnishing Consultant
Value city furniture
08.2024 - 08.2025
Guest Experience Specialist
Bobs discount furniture
02.2024 - 03.2024
Sales Associate
Dollar tree
08.2023 - 02.2024
High School Diploma - undefined
Pattonville High School