Aaliyah Cole
Los Angeles,CA
Summary
Proven leader in security management, adept at CCTV monitoring and team leadership, with a track record of enhancing safety protocols at GSG Protective Services. Excelled in incident reporting and security personnel training, significantly improving response times and operational efficiency. Demonstrates strong Microsoft Office proficiency and a commitment to maintaining high security standards.
Overview
14
14
years of professional experience
Work History
Security Supervisor
GSG Protective Services
09.2023 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Screened vendors and contractors before granting access to restricted areas within the studio.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of 5 security personnel during shift.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Generated and printed stage reports and daily activity reports.
Security Officer
GSG Protective Services
12.2018 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises on bicycle and by foot.
- Conducted Trak Tik Tours.
- Monitored surveillance systems at gates.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Completed Daily Activity Reports at end of shifts.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Relieved Security Officers at each post for designed breaks and lunches.
- Opened and closed stages and offices upon requests from approved sources.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Securitas Security Services
04.2018 - 12.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises on bicycle and by foot.
- Conducted Trak Tik Tours.
- Monitored surveillance systems at the gates.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Completed Daily Activity Reports at end of shifts.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Relieved Security Officers at each post for designed breaks and lunches.
- Opened and closed stages and offices upon requests from approved sources.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Packing Operator
GSK
11.2017 - 03.2018
- Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
- Kept production lines running smoothly and efficiently at all times.
- Collaborated with team members to meet daily packing quotas, consistently achieving targets.
- Followed instructions from supervisors regarding product packaging requirements.
- Loaded material into machines and monitored production cycle.
- Assisted in training new employees on packing procedures, increasing overall team performance.
- Reduced product damage during shipment by carefully wrapping items and ensuring proper package padding.
Retail Sales Associate
Turkey Hill Minit Markets
02.2016 - 11.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash register after end of shift to balance and record accurate transactions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Brewed coffee, stocked shelves, coolers, and freezers.
- IDed customers who appeared to look under 27 years old when purchasing tobacco products.
MAC Staff
Thaddeus Stevens College
08.2013 - 12.2015
- Greeted students and alumni and assisted with variety of questions to foster exceptional customer service.
- Provided tours of the fitness center and gym to prospective students and alumni.
- Assisted with putting equipment back in its designated places.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Ensured security by conducting regular checks of the fitness center and gym, and promptly responded to incidents.
- Cleaned classrooms during the summer with custodial staff, performed deep cleaning and floor buffing.
- Filmed football and basketball games, created tapes for the team to review on film days.
Kid Check Attendant
Chuck E Cheese
09.2010 - 01.2012
- Greeted guests, provided invisible link numbers for children and adults, ensured children left with an adults, assisted with questions, and maintained hospitality.
- Entertained guests, interacted with children, posed for photos, participated in birthday celebrations, ensuring a fun atmosphere as a Chuck E. Cheese mascot.
- Ensured games were up and running.
- Served food.
Education
Associate of Science - Graphic Design
Full Sail University
Online 12.2017
High School Diploma -
J.P. McCaskey High School
Lancaster, PA06.2012
Skills
- Team Leadership
- CCTV Monitoring
- Access Control
- Dispatch
- Report Writing
- Incident Reports
- Microsoft Office
- Security Reporting
- Patrol operations
- Security personnel training
- Security management
- Daily incident reporting
Timeline
Security Supervisor
GSG Protective Services
09.2023 - Current
Security Officer
GSG Protective Services
12.2018 - 09.2023
Security Officer
Securitas Security Services
04.2018 - 12.2018
Packing Operator
GSK
11.2017 - 03.2018
Retail Sales Associate
Turkey Hill Minit Markets
02.2016 - 11.2017
MAC Staff
Thaddeus Stevens College
08.2013 - 12.2015
Kid Check Attendant
Chuck E Cheese
09.2010 - 01.2012
Associate of Science - Graphic Design
Full Sail University
High School Diploma -
J.P. McCaskey High School
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