Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Receptionist

Aaliyah Cortes

Moreno Valley,CA

Summary

Dynamic and organized professional with experience at Dancing Images, excelling in client relations and data entry. Proven ability to enhance efficiency and maintain high standards of communication. Recognized for implementing streamlined processes and ensuring a welcoming environment, showcasing strong time management and telephone skills.

Overview

5
5
years of professional experience

Work History

Receptionist

Dancing Images
10.2024 - 06.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Babysitter

Douglas Chacon
09.2020 - 06.2025
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Phone Banker Volunteer

SBX
09.2024 - 11.2024
  • Navigated multiple banking systems simultaneously to access account information, process transactions, and update client records accurately.
  • Maintained high call quality standards with clear communication and active listening skills for optimal client experiences.
  • Improved efficiency by assisting with the implementation of new processes that streamlined workflows within the phone banking team.
  • Handled sensitive personal and financial information with discretion, ensuring the privacy of clients at all times.

Education

Criminology

Valley View High School
Moreno Valley, CA
05-2029

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Accomplishments

I took 3 college classes in high school. I graduated with honors, and I am bilingual. I also graduated with an 4.0

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Receptionist

Dancing Images
10.2024 - 06.2025

Phone Banker Volunteer

SBX
09.2024 - 11.2024

Babysitter

Douglas Chacon
09.2020 - 06.2025

Criminology

Valley View High School

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Aaliyah Cortes