Enthusiastic and customer-oriented leader focused on utilizing my excellent communication skills and extensive knowledge of food and beverages to provide exceptional service to every person I serve.
Overview
3
3
years of professional experience
Work History
Server
BJS Restaurant & Brewhouse
10.2023 - Current
Memorized BJ'S award winning beers, 100+ menu items, daily specials, and rotating specials to provide educated and personalized recommendations to every guest
Provided exceptional service by utilizing company routines, demonstrating time management skills, and maintaining a positive attitude
Ensured every single guest left satisfied by resolving conflict swiftly and accurately
Server
Olive Garden
12.2021 - 05.2023
Developed an understanding of wine to deliver a unique and authentic dining experience for each guest
Maintained a clean dining area while managing multiple tables
Collaborated with others to establish a safe and welcoming work environment
Shift Supervisor
Starbucks
11.2020 - 05.2023
Managed diverse personalities by creating a welcoming and productive atmosphere
Warmly greeted over 100 new and returning guests per shift to encourage customer loyalty
Completed store opening and closing procedures, balanced tills, and handled cash while effectively delegating daily tasks
Education
High School Diploma -
Tracy High School
Tracy, CA
05.2020
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Timeline
Server
BJS Restaurant & Brewhouse
10.2023 - Current
Server
Olive Garden
12.2021 - 05.2023
Shift Supervisor
Starbucks
11.2020 - 05.2023
High School Diploma -
Tracy High School
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