Aaliyah Fuller
Malabar,FL
Summary
Dynamic professional with extensive experience in front office management at Greenwood Place, excelling in appointment coordination and client documentation. Recognized for a positive attitude and effective multitasking, I consistently enhanced customer satisfaction while training new team members and implementing efficient processes. Proven ability to resolve issues swiftly and maintain confidentiality.
If you are looking for a proactive and goal-oriented professional with excellent time management and problem-solving skills; that is me! From my years of working experience, I have gained experience in hospitality, companionate care, commercial cleaning, assistant managing, scheduling, and being a loyal employee overall. I am best Known for my reliability and adaptability, as well as my positive attitude and swift capacity to learn and apply new skills. I Commit to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Sonia Coke
02.2025 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Confirmed appointments, communicated with clients, and updated client records.
Home Health Aide
Privet Employer
01.2025 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to changes and restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed individual care plans for clients based on specific needs.
Assistant/lead Commercial Janitorial Cleaner
Maxine Senior
06.2024 - Current
- Maintained quality and cleanliness of work area and equipment.
- Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.
- Prepared and maintained daily department production targets, staff schedules, vacation schedules and attendance and disciplinary records.
- Trained employees on safety, environmental and regulatory guidelines and verified compliance.
- Earned trust of others through open, honest communication and reliable follow-through.
Barista/Closer/Cook/Cashier/ Team Lead
Rhonda Kay
05.2021 - 06.2024
- I always started my day at the front counter due to my pleasant interactions with customers during hectic periods and the way I always made an effort to promote a fun, positive environment. I then would make my way to the drive through after a while as my quick drink making skills would be needed.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Associate Degree in Nursing - Nursing
Jersey College of Nursing
Teterboro, NJ05-2027
No Degree - Forensic Psychology
Southern New Hampshire University
Hooksett, NH10-2026
High School Diploma -
Heritage High School
Palm Bay, FL05-2023
Skills
- Appointment management
- Mail sorting and distribution
- Time management
- Administrative skills
- Client documentation
- Medication organization
- Behavioral support
- Training facilitation
- Task delegation
- Espresso machine operation
- Up-selling
- Opening and closing duties
- Safe food handling practices
- Multitasking
- Positive, magnetic attitude
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3-4 staff members.
- Served individually made coffee drinks to over 50 customers daily.
- Promoted to team lead after only 5 months.
Timeline
Front Desk Receptionist
Sonia Coke
02.2025 - Current
Home Health Aide
Privet Employer
01.2025 - Current
Assistant/lead Commercial Janitorial Cleaner
Maxine Senior
06.2024 - Current
Barista/Closer/Cook/Cashier/ Team Lead
Rhonda Kay
05.2021 - 06.2024
Associate Degree in Nursing - Nursing
Jersey College of Nursing
No Degree - Forensic Psychology
Southern New Hampshire University
High School Diploma -
Heritage High School
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