Aaliyah Garcia
Laredo,TX
Summary
Dependable Head food runner and Assistant bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Food Runner/Assistant Bartender
Chili's Bar And Grill
10.2021 - Current
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in more cohesive food running team.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Closed out cash register and prepared cashier report at close of business.
- Increased bartender productivity by prepping garnishes, glassware, ice, mixing tools, and other essential items before peak hours.
- Contributed to increased sales by suggesting popular or seasonal cocktails, promoting specials, and upselling premium liquors.
- Provided exceptional customer service with friendly demeanor, attentive listening skills, and prompt assistance when needed.
- Accepted payments, calculated change, processed cards and issued receipts.
Baker's Assistant
Auntie Anne's Pretzels
06.2022 - 08.2022
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
Cashier
Whataburger
04.2019 - 10.2021
- Greet approximately 50- 70 customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Early Childhood Education
Bryant And Stratton College
Getzville, NY08.2025
High School Diploma -
United South High School
Laredo, TX06.2020
Skills
- Food presentation
- Order Accuracy
- Reliability and punctuality
- Patience and Empathy
- Product presentation
- Supply Restocking
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Guest Engagement
- Exceptional customer service
- Suggestive Selling
Certification
- Certified Food Runner and Bartender, Chili's - 2022-2024
Additional Information
Assisting managers with orders, checking employees in, and up to date procedures.
Timeline
Baker's Assistant
Auntie Anne's Pretzels
06.2022 - 08.2022
Head Food Runner/Assistant Bartender
Chili's Bar And Grill
10.2021 - Current
Cashier
Whataburger
04.2019 - 10.2021
No Degree - Early Childhood Education
Bryant And Stratton College
High School Diploma -
United South High School